Description

State Title: Professional Services Specialist 4

Bargaining Unit: AFT

Employment Type: 35 hours per week/Full-time

Internal salary: $55,142.18 – $88,214.84

External salary: $55,142.18 – $63,410.34

Union Positions: The internal salary range is used for applicants who are current NJ state employees with underlying classified status for promotional calculations who meet the requirements below. The external salary range is used for candidates who are not NJ state employees who meet the requirements below.

About TCNJ

Founded in 1855, TCNJ offers a highly personalized and collaborative liberal arts education with over 7,400 undergraduates and 700 graduate students. The college is consistently ranked among the top comprehensive colleges in the nation, offering small classes, a 13:1 student-faculty ratio, and an immersive living-learning experience. With a 4-year graduation rate ranked #1 in New Jersey and #9 among U.S. public institutions, TCNJ is a model for public higher education.

Position Overview:

The Instructional Technology Specialist supports faculty and instructional staff in the design, development, and delivery of high‑quality, engaging multimedia course content for digital learning environments. This role involves collaborating with faculty to create instructional assets in Canvas and related tools, ensuring all digital materials meet accessibility standards, and providing technical troubleshooting and training on educational technology platforms. The specialist will contribute to enhancing teaching effectiveness, student engagement, and equitable access to learning materials.

Responsibilities:

Content Development & Design

• Collaborate with faculty and program staff to design and develop digital course materials, activities, and multimedia content for use in the Canvas LMS, Canvas Studio, Canva, and other instructional technology platforms.
• Transform instructional concepts and faculty-provided materials into engaging, visually appealing, and pedagogically sound digital learning assets.
• Apply principles of instructional design to create interactive and inclusive learning resources that support learning outcomes.
• Edit, produce, and publish video content, graphics, and other media assets for instructional use.
• Design presentation templates, infographics, and course visuals that support effective learning and reflect institutional branding.

Accessibility & Quality Assurance

• Ensure all course content and media meet WCAG 2.1 AA accessibility standards and institutional digital accessibility policies.
• Conduct accessibility audits of course materials using institutional tools and recommend remediation strategies.
• Review and test all assets for functionality, clarity, and accuracy before deployment.

Technical Support & Faculty Development

• Provide just-in-time troubleshooting and technical support for Canvas and related instructional media platforms.
• Offer one-on-one and small group consultations to guide faculty in creating and using course content effectively.
• Deliver short workshops, video tutorials, and documentation on technical tools, accessibility best practices, and media production tips.

Collaboration & Continuous Improvement

• Work closely with instructional designers, IT support staff, and accessibility specialists to ensure consistent support and alignment with academic goals.
• Adapt quickly to evolving technologies and participate in professional development to maintain current best practices in instructional technology.
• Respond proactively to feedback and make iterative revisions to deliverables to meet faculty and student needs.

Qualifications: 

Required: 

• Bachelor’s degree in Instructional Technology, Educational Media, Instructional Design, or a related field.
• Experience in higher education teaching, training, or faculty support.
• Working knowledge of Canvas LMS.
• Familiarity with accessibility tools (e.g., PopeTech, UDoIt, or other compliance checkers).
• Proficiency with additional media editing tools (e.g., Adobe Creative Cloud, Camtasia, or Audacity). 

Technical Proficiency:

• Strong working knowledge of Canvas LMS and integration of multimedia tools.
• Experience with basic video editing (e.g., trimming, captions, transitions) and graphic design.
• Familiarity with Canvas Studio, Canva, and basic web content creation.

Accessibility Expertise:

• Proficient in creating and remediating digital course materials to meet WCAG 2.1 AA standards.
• Experience using accessibility checkers and assistive technology for quality review.

Communication & Collaboration Skills:

• Ability to explain technical concepts clearly to users with varying levels of skill.
• Strong team player with excellent interpersonal and customer service skills.
• Skilled in organizing and delivering effective demonstrations, workshops, and consultations.

Workstyle & Attributes:

• Highly organized with exceptional attention to detail.
• Capable of managing multiple projects simultaneously and meeting deadlines.
• Receptive to frequent feedback and able to make timely, high-quality revisions.
• Works independently and takes initiative in problem-solving. 

Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodation(s) cannot be made because it would cause the employer undue hardship, the applicant may not be eligible for the position.

Employer Qualifications

Employment at TCNJ is contingent upon the successful completion of an applicable background check, reference checks, and verification of identity and authorization to work in the United States (Form I-9).

Accommodation: Applicants who require a reasonable accommodation to apply or interview should contact hr@tcnj.edu.

Employee Benefits

As a member of The College of New Jersey Community, you will be a part of an exciting and rewarding public university career. Eligible full-time employees will be able to take advantage of a generous benefits package that includes health, welfare, and retirement benefits, including:

• Comprehensive benefit plans covering medical, dental and prescription plans
• Generous leave entitlements program and Energy Savings Program 
• Employee and dependent Tuition Waiver and Reimbursement Program
• Pension, retirement, and deferred compensation plans, group life insurance
• Employee Assistance Program (EAP)
• Employee affinity groups
• New Jersey State Employee Discount Program (Pet insurance, cell phone plan discounts, discounted amusement park tickets, etc.)
• Access to extensive learning opportunities 

To view a comprehensive list of benefits available to employees, visit our Health Benefits Plans and Programs page to learn more! 

How to Apply

Qualified candidates should apply online and submit a letter of interest, resume (CV), as well as the names and contact information for three professional references. Applications will be considered until a viable finalist has been found. 

The College is committed to fostering a welcoming and inclusive campus community that respects and uplifts individuals from all backgrounds. We value the varied perspectives, experiences, and talents of all members of our community and strive to create an environment where everyone has equitable access to opportunities for success. As an equal opportunity employer, we comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. We encourage applications from individuals whose lived experiences and professional interests align with our institutional mission of academic excellence, access, and integrity.

Primary Location: Library – Office of Instructional Design

Work Locations: Library – Office of Instructional Design 2000 Pennington Rd  Ewing Township 08628

Job: Staff

Organization: The College of New Jersey

Job Posting: Oct 16, 2025, 4:13:09 PM