In order to be considered for this role, after clicking “Apply Now” above and being redirected, you must fully complete the application process on the follow-up screen.

Who are we:

A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:

An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

Job Summary: 

The Learning and Development (L&D) Specialist will play a key role in designing and delivering innovative learning programs that elevate team member capabilities, drive performance, and strengthen organizational effectiveness. This role also oversees essential operational components of the learning ecosystem—ensuring seamless coordination, tracking, and execution of programs. As a champion of continuous growth, the L&D Specialist will help foster a dynamic learning culture across the Atlanta Hawks and State Farm Arena organization.

Key Responsibilities:

Training Needs Assessment:

• Conduct needs assessments to identify skill gaps, performance issues, and developmental opportunities.
• Collaborate with management to understand team and departmental goals and develop appropriate learning solutions.

Training Program Design & Delivery:

• Design and develop training programs, including workshops, online courses, and blended learning options.
• Facilitate training sessions, workshops, and seminars, both in-person and virtually.
• Ensure training materials are up-to-date, relevant, and engaging.

Employee Development:

• Support career development by providing guidance on skill-building and professional growth.
• Offer leadership development opportunities and help identify high-potential employees for further training.

Evaluation & Feedback:

• Evaluate the effectiveness of training programs through feedback surveys, performance assessments, and other metrics.
• Make improvements to programs based on participant feedback and business needs.

Learning Management Systems (LMS):

• Manage and update the Learning Management System (LMS) to track employee progress and performance.
• Maintain records of all completed training and certifications.

Collaboration & Support:

• Collaborate with HR, managers, and department heads to ensure training programs align with business objectives.
• Provide support to employees and leaders on the best practices for development.
• Ensure training programs adhere to legal and regulatory standards.
• Stay up-to-date with industry trends and best practices in learning and development.

Requirements:

• Experience: 5+ years of experience in a learning and development role or related field. Experience in creating and delivering training programs is preferred.
• Strong communication and presentation skills.
• Proficiency in Learning Management Systems (LMS) and e-learning software (e.g., Articulate, Cornerstone, etc.).
• Ability to analyze data and use metrics to improve training effectiveness.
• Project management skills to handle multiple training initiatives simultaneously.

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Education, Business, or a related field.
  

Working Conditions:

• Environment: Office setting, with occasional travel for meetings or events.
• Hours: Full-time, typically Monday to Friday, with flexibility to work outside regular hours as needed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!