Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! 

Our Company 

Changing the world through digital experiences is what Adobe’s all about. We give everyone everything they need to design and deliver exceptional digital experiences, from emerging artists to global brands. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the following big picture could be yours!  

The Opportunity  

Adobe Customer Solutions is seeking an inspiring manager to lead a team of curriculum professionals dedicated to delivering world-class customer education experiences. Reporting to the Head of Curriculum Strategy, you will inherit and develop a group of course developers, instructional designers, and technical writers, each with unique skills and specialties.

Your mission is to elevate team performance and drive operational excellence. You will foster a culture of innovation, accountability, and inclusivity. This includes implementing strategic vision, improving quality and governance, and ensuring our courseware sets new standards for customer impact and business outcomes. You will collaborate closely with the corresponding manager to maintain alignment, uphold global standards, and advance curriculum development practices.

What you’ll Do  

• Coach, mentor, and develop a diverse team to foster skill growth, accountability, and inclusive design.
• Lead curriculum strategy execution through effective project management, resource allocation, and process improvement.
• Ensure rigorous governance by upholding quality standards, benchmarks, and protocols.
• Collaborate with your counterpart and cross-functional partners to ensure consistency, share insights, and align curriculum with business goals.
• Engage with stakeholders—including customers, subject matter experts, and executive sponsors—to gather feedback and ensure curriculum relevance and impact.
• Champion innovation by piloting new learning technologies and formats, and lead change management efforts related to curriculum strategy, tools, and processes.
• Define, track, and report on key curriculum effectiveness metrics to demonstrate business impact and drive continuous improvement.

What you need to succeed  

• Bachelor’s or advanced degree in Education, Learning Technologies, or related field.
• 5+ years leading curriculum or instructional design teams in SaaS, tech, or enterprise settings.
• Proven ability to coach and develop high-performing, diverse teams.
  Advanced project management and resource planning skills; experience with tools like Workfront.
• Expertise in curriculum quality assurance, governance, and process optimization.
• Strong analytical skills; skilled with data tools (e.g., Tableau, Power BI) for measuring impact.
• Deep knowledge of adult learning theory, modern instructional methods, and emerging EdTech.
• Proficient with LMS (e.g., Adobe Learning Manager), authoring tools (e.g., Articulate, Captivate), and collaboration platforms (e.g., Slack, Teams).
• Excellent communicator and collaborator across global, cross-functional teams.

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $113,400 — $217,425 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. 

In Illinois, the pay range for this position is $127,700 – $184,850 In Washington, the pay range for this position is $127,200 – $184,200

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.