WalkMe Learning & Content Developer Consultant US Southeast – Contract/1099
Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there.
Position Overview
We are looking for a rock star WalkMe Learning Consultant & Content Developer to join our growing ISG Training as a Service (TaaS) consulting services team with a focus on developing innovative learning solutions and thought leadership in a client-facing role. This person will play a key role in the design and development of WalkMe content to support ongoing system training and technology adoption engagements. The goal is to be able to create WalkMe content and customize the solution to the client’s needs and expectations.
Responsibilities
The WalkMe Learning Consultant & Content Developer is responsible for the following:
- Recommend best practices for utilization of the WalkMe Digital Adoption Platform (DAP) for assigned projects
- Develop technology adoption content using the WalkMe platform for assigned engagements
- Apply time management and project management skills to deliver assigned deliverables according to project timelines & standards
- Develop training solutions using WalkMe (e.g., DAP Content, eLearning courses, quick reference guides, and work instructions) utilizing his or her review and expertise in instructional design and digital adoption best practices and methodologies
- Ensure standards are followed to meet defined quality standards, client requirements and exceed client expectations
- Utilize effective consulting and communications skills to build strong client relationships and collaborate effectively with team members
- Update Development Tracker for assigned projects, and communicate status to the appropriate team leadership and client stakeholders on a scheduled basis
- Promptly identify issues or risks to Leadership and recommend solutions
Required Skillsets
- This a remote role based in the US, limited travel may be required (less than 30%) for client engagements
- 3+ years of experience designing and developing WalkMe content for enterprise systems
- Demonstrated ability to apply Instructional Design methodology, thought leadership, innovative thinking, and adult learning principles in a learning and development project (e.g., ADDIE, SAM)
- 3+ years of corporate or consulting experience in a Learning and Development role
- 2+ years of consulting experience (client-facing experience desired)
- Demonstrated ability with Articulate Storyline or similar eLearning development tools (preferable)
- Strong attention to detail and quality of work output
Education
- Relevant Bachelor’s degree and work experience in a corporate or consulting role
- Project Management experience (waterfall and agile experience Desirable)
- WalkMe DAP Delivery Consultant Certification (DAP Delivery Engineer Desirable)
At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.
The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.
