Do you get excited about leading instructional design and quality assurance initiatives for large-scale online courses? Do you want to drive innovation and make a lasting impact on learners worldwide? If so, keep reading below!

Job Profile:

Instructional Design Manager 3

Job Family:

Instructional Design and Technology

Time Type:

Full time

Max Pay – Depends on experience:

$115,000.00 USD Annual

Job Description:

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Want to know more about working at EdPlus? Click here!

We are seeking an experienced and innovative Director of Instructional Design, Quality Assurance to lead our comprehensive Quality Assurance (QA) department for all offered ASU Online courses. Every day you’ll make a difference in the lives of others by creating and implementing a robust, innovative and effective framework to ensure the quality, effectiveness, and accessibility of online courses. You will work collaboratively with EdPlus departments, ASU Provost, Faculty, Instructional Designers, and Leadership to develop and uphold standards of excellence in course design, learner experience, and instructional integrity.

Essential Duties:

• Develop and Implement a Quality Assurance Framework: Review current QA workflows and redesign/establish a QA process and guidelines to evaluate and enhance the instructional design, accessibility, and usability of online courses.
• Lead the Quality Assurance Team: Recruit, train, and manage a team of quality assurance specialists, instructional designers, and evaluators.
• Conduct Course and Program Reviews: Design, implement, and manage ongoing course and program reviews using Quality Matters and other QA processes to enhance course quality.
• Coordinate Quality Assurance Training and Outreach: Work with academic units, faculty, and EdPlus/EDL staff to develop and promote scalable processes for program and course quality assurance. Organize presentations, workshops, and webinars to support faculty and instructional staff.
• Stay Informed on Industry Best Practices: Maintain expertise in online program and course quality control, assurance, and enhancement by staying current on relevant literature and emerging trends.
• Represent ASU at Professional Organizations: Serve as ASU’s representative in state, regional, and national organizations, councils, and committees related to online learning and quality assurance.
• Assessment and Continuous Improvement: Analyze student feedback, performance data, and QA review results to recommend enhancements and improvements.
• Technology and Innovation: Identify and integrate emerging technologies and instructional tools that enhance course quality and student engagement.
• Training and Professional Development: In collaboration with ASU Provost, design and deliver training workshops on best practices in online course design and quality assurance.
• Compliance and Accessibility: Ensure online courses comply with accessibility guidelines (e.g., ADA, WCAG) and university policies.
• Strategic Planning: Contribute to the strategic vision of ASU’s instructional design initiatives and ensure alignment with institutional goals.
• Other duties as assigned: Take on additional projects or responsibilities as needed to support the mission of ASU Online.

Desired Qualifications:

• Evidence of a bachelor’s degree or higher in a related field.
• Experience in leading quality assurance initiatives for online learning and delivering this with creative, innovative, and scalable solutions to ensure success.
• Demonstrated knowledge of historical and new instructional design principles, online learning methodologies, and adult learning theories.
• Experience working in large-scale online learning environments.
• Evidence of familiarity with quality assurance models such as Quality Matters (QM), and Learning Management Systems (e.g., Canvas, Blackboard, Moodle) and digital learning tools.
• Demonstrated knowledge of instructional design principles, methods, and techniques, as well as emerging pedagogical enhancements and technological learning solutions.
• Demonstrated proficiency in data analytics for learning assessment and quality improvement in online course offerings.         
• Experience in faculty development and training in online education best practices.
• Demonstrated knowledge of the principles and practices pertaining to the assigned department, as well as budget management methods and techniques.
• Demonstrated knowledge and expertise of strategic planning principles and practices, project management, organizational management practices.
• Demonstrated excellence in problem solving and decision-making, planning, analyzing and coordinating activities and establishing priorities, effectively leading, coaching and managing performance of assigned staff.
• Demonstrated excellence in communication skills, both verbal and written, as well as establishing and maintaining effective working relationships.
• Demonstrated knowledge of online instruction and information technology rules, regulations and guidelines.

Salary & Benefits:

$94,300 – $115,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse)
• Discounts

Department Statement:

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion and through the diversity of our employees. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Working Environment:

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting or standing. Daily use of desktop or laptop computer is required, along with the ability to clearly communicate in English to perform essential duties.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Minimum Qualifications:

Bachelor’s degree and seven (7) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Scottsdate

Funding:

No Federal Funding

Instructions to Apply

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$2425.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

A fingerprint check is not required for this position.