Job Summary

Reporting to the Senior Director of Learning Technology & Design, the Director, Learning Curriculum Design will play a key role in the design, development, and continuous improvement of high-quality learning programs that support the skill growth of employees at more than 50 state regulatory agencies. Based on adult learning best practices, this position will collaborate with internal and external subject matter experts and will be a key contributor throughout the full learning design lifecycle, from needs analysis through evaluation. The Director, Learning Curriculum Design will combine their expertise in adult learning theory and instructional design to develop highly engaging learning experiences across all formats, including instructor-led, virtual and self-paced classes.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.

• Manage the learning design lifecycle for regulator education projects in coordination with relevant team members.
• Develop learning objectives, organize course content and create engaging learning activities based on adult learning theory that enhance the learner experience and drive retention.
• Partner with subject matter experts to identify target audience’s learning needs.
• Create presentation decks, job aids, participant workbooks, and instructor guides to support a consistent learner experience.
• Develop and deliver eLearning best practices, content templates, and innovative technology usage guidance for learning solutions in support of CSBS education programs.
• Create learning resources that support CSBS’s examiner education content (audio, video, simulations, role plays, games, etc.).
• Collaborate on the development of learning assessment to evaluate the retention of knowledge.

Additional Responsibilities

• Maintain the ongoing maintenance and accuracy of existing curricula and courses.
• Assist with administration of CSBS’s learning management system as it relates to content delivery.
• Act as primary liaison to relevant external stakeholder working groups and internal staff for content development.

Minimum Qualifications

To perform this job successfully, an individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

Education and Experience

• Bachelor’s degree or equivalent work experience.
• Minimum of 8-10 years of experience developing, maintaining, and managing learning programs.
• Instructional design certification is a plus.
• Experience with instructional technology, including Articulate 360.
• Experience in project management is a plus.
• Experience developing and testing eLearning courseware and digital learning deliverables for 508 compliance.
• Experience in instructional and/or curriculum design and eLearning development.

Knowledge, Skills, and Abilities

• Strong written and oral communication skills.
• Strong planning and organizational skills with thorough attention to detail.
• Ability to promote and facilitate coordination and cooperation amongst peers.
• Ability to assert creative ideas and build working relationships to gain support and commitment.
• Apply original and innovative thinking to improve processes, methods, systems, products, or services.
• Ability to anticipate and prevent future problems while bringing about positive change and taking initiative within role.
• Ability to motivate, develop, and direct others.
• Ability to ensure effective, efficient, and sustainable use of the organization’s financial resources, inventory, talent, material, and information technology. Knowledge of eLearning development skills.
• Knowledge of standard concepts, practices, and procedures of instructional design and digital learning publishing (SCORM and AICC).
• Ability to work effectively in a collaborative environment with a variety of stakeholders to identify and drive solution implementation.
• Ability to work in a fast-paced environment managing multiple projects driven by multiple deadlines.

Requirements 

• Due to the nature of CSBS’s business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies (“Confidential Supervisory Information”). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
• Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.

Values Instilled Behaviors for Excellence (VIBE)

At CSBS, work-life balance isn’t just a policy; it’s our VIBE! We recognize that our team members have lives that deserve attention and care. That’s why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other’s expertise and speak the truth, even when it’s a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home—it’s the best of both worlds!      

Just like a healthy work-life, collaboration is an essential part of CSBS’s mission. In fact, it is the heartbeat of everything we do! We’re all about pitching in, giving props to our colleagues, and having each other’s backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together! 

Leadership Competency Model

At CSBS, we believe in leadership at every level, empowering all employees, regardless of role, to take initiative, inspire others, and drive progress. Our five core competencies are Leading Change and Transformation, Leading Others, Results Focused, Business Intelligence, and Collaborative Partnering to provide a framework for professional growth while ensuring accountability in our performance.

Leading Change and Transformation means embracing innovation and adaptability to drive continuous improvement. Leading Others is about guiding, mentoring, and influencing colleagues to move our mission forward. A Results-Focused mindset ensures we meet our goals with efficiency and impact. Business Intelligence allows employees to make informed, strategic decisions based on data and industry insights. Finally, Collaborative Partnering fosters teamwork and strong relationships to achieve shared success.

This competency model not only supports individual growth and development but also strengthens CSBS as we evolve into a more agile and innovative organization. Here, leadership isn’t just a title, it’s a mindset that moves us forward together.

Working Conditions

• General office.
• Travel up to 10% of the time.

This job description should not be construed to imply that these requirements are the only standards for the position. Incumbents will follow any other instructions and perform any other related duties as may be required. CSBS has the right to revise this job description at any time. CSBS is an “at will” employer and as such, neither this job description nor your signature constitutes any form of contractual arrangement between you and CSBS.

Compensation at CSBS 

At CSBS, salary offers are determined within the established range based on a candidate’s experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency. 

In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers.

Sponsorship

Please note that CSBS is not able to provide employment sponsorship for this position.

Job Details

Pay Type

Salary

Hiring Min Rate

120,636 USD

Hiring Max Rate

163,213 USD