Job Description 

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities

Acentra Health is looking for a Learning Management System Administrator to join our growing team.

Job Summary:

The Learning Management Systems Administrator plays a critical role in fostering a culture of continuous improvement by enabling the growth and development of our most valuable asset, our employees. This position supports the organization’s ability to accelerate outcomes for clients by designing, implementing, and managing learning initiatives aligned with strategic goals. 

Partnering with key stakeholders across the organization, this role assesses learning needs, delivers impactful development solutions, and measures program effectiveness. The Learning Systems Business Partner is responsible for the strategic implementation, ongoing administration, governance, and reporting of the Cornerstone Learning Management System (LMS) and EdCast LXP, ensuring seamless delivery and tracking of compliance training, employee development, and leadership programs delivered through eLearning and virtual cohorts. 

Additionally, this role serves as a key consultant in the planned expansion of Cornerstone products, including the implementation of the Talent Marketplace to support career pathing and internal mobility initiatives. 

Responsibilities:

• Partner with business leaders, HR, Operations, Quality, Reporting, Workforce Management, and department stakeholders to assess learning and development needs and align solutions with organizational goals, contract requirements, performance guarantees, and state/federal regulations.
• Design and develop modular, scalable training programs aligned to Core, Shared, and Contract-Specific requirements using component content management principles, including reusable content, localization readiness, and structured release management.
• Develop and deliver blended learning solutions—including eLearning, instructor-led sessions, workshops, on-the-job training, onboarding curricula, go-live materials, and virtual cohorts—leveraging internal and external partnerships where appropriate.
• Utilize AI-assisted workflows (e.g., content drafting, quality assurance, media creation, translation) in accordance with governance standards, HIPAA, PHI protection, and healthcare compliance requirements.
• Administer and optimize the Cornerstone LMS and LXP platforms by uploading and maintaining course content, managing metadata, user roles, assignments, version control, learning paths, and system configurations to ensure efficient day-to-day operations.
• Build, maintain, and troubleshoot training environments and test scenarios; coordinate with technical teams to resolve system issues and ensure content alignment with LMS governance standards.
• Customize and assign role-based learning paths aligned with accreditation requirements and organizational competencies, ensuring accurate tracking, reporting, and analytics for all learning activities.
• Generate regular reports and dashboards to measure program effectiveness, ROI, and LMS utilization; leverage data analytics to identify trends, improve learning outcomes, and inform decision-making.
• Integrate operational performance insights—such as QA calibration results, Workforce Management coordination, handle time, first call resolution (FCR), adherence, and QA scores—into training design and continuous improvement efforts.
• Provide go-live support, demonstrations, guided practice, and ongoing training to employees and managers on LMS functionality and learning tools.
• Support organizational audits and accreditation activities (e.g., URAC) by ensuring accurate documentation and reporting of training compliance and learning data.
• Document and maintain standard operating procedures for LMS administration, security roles, user groups, and related system interactions; partner with L&OD leadership to standardize governance practices across learning teams.
• Ensure all training environments, materials, screenshots, and assets adhere to PHI redaction standards and corporate healthcare compliance requirements, including HIPAA Privacy and Security Rules.
• Foster a culture of continuous learning, engagement, innovation, and collaboration by embedding change management principles into learning strategies and staying current with emerging L&D trends and technologies.

Qualifications

Required Qualifications

• Requires a bachelor’s degree in a related field. Experience may substitute for minimum education requirement
• A minimum of four years’ experience with the Cornerstone Learning Management System (LMS) administration, including building curriculum playlists and supporting a heavily regulated corporation with a minimum of 3,000 employees
• Experience writing training content, editing documentation, developing eLearning, and following structured work plans.
• Experience administering Cornerstone products Ed Cast LXP and succession module, and/or any other Cornerstone products.
• Exceptional interpersonal and communication skills with the ability to work effectively across diverse teams and cultures.
• Experience working in a decentralized learning model, partnering with HR Technology and key stakeholders to effectively administer various types of content, measuring the effectiveness of learning and development initiatives.
• Ability to produce and create reports and use data to drive decision-making.

Preferred Qualifications

• Experience working in the Healthcare industry.
• Experience supporting simulation‑based learning and reusable content structures.
• Cornerstone LMS/LXP implementation and go-live experience.
• Experience working with external clients to deliver learning content.
• Technically savvy with the ability to learn and navigate human resource software.
• Highly proficient in Microsoft Office 365 Suite.
• Experience in Medicaid, Medicare, or state/federal health programs
• Experience supporting contact centers over 200+ FTE

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people’s lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability 

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. 

Compensation 

The pay for this position is listed below.

“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

Pay Range

USD $67,400.00 – USD $85,000.00 /Yr.