Job description

The Manager of Global Education Content will lead the development and execution of innovative education programs to support ILIA’s global strategy. This role focuses on managing and optimizing a Learning Management System (LMS), designing visually engaging training materials, and creating compelling digital content that empowers teams and drives sales. The ideal candidate has a passion for learning design, strong technical and creative skills, and experience delivering training programs in the beauty industry.

This position also involves occasional collaboration with the marketing team to create short-form video content, with a minor role as on-screen talent.

This role is remote and open to candidates based in the United States. 

Key Responsibilities

• Content Design & Development
  • Design visually appealing, on-brand training materials using tools like Canva, PowerPoint, and Adobe Creative Suite.
  • Create digital assets such as one-pagers, presentations, product guides, and field-facing resources.
  • Develop scripts for training videos, product tutorials, and social content.
• Training Program Execution
  • Develop and deliver scalable education programs focused on product knowledge, selling skills, and brand storytelling.
  • Facilitate virtual and occasional in-person training sessions to engage and empower field teams and retail partners.
  • Incorporate trends in beauty, social media, and technology to keep programs fresh and relevant.
• LMS Development & Management
  • Lead the implementation, maintenance, and enhancement of an LMS platform to digitize global education.
  • Create, manage, and update e-learning modules to ensure an engaging and accessible user experience.
  • Monitor LMS analytics to evaluate the effectiveness of training programs and drive continuous improvements.
• Digital Content Creation
  • Collaborate with marketing to develop educational social content for platforms like Instagram and TikTok.
  • Support video production efforts by contributing to scriptwriting, creative direction, and on-screen participation as needed.
• Collaboration & Field Support
  • Partner with field leadership to identify training needs and develop tailored solutions.
  • Provide ongoing support to field and freelance teams to ensure they are equipped to drive sales and elevate the customer experience.
  • Serve as a key liaison between education, sales, and marketing teams to align on priorities.
• Digital Transformation & Analytics
  • Champion the digitization of education tools to enhance efficiency and engagement.
  • Use data and feedback to refine training materials and digital content for maximum impact.

Job requirements

• Experience & Education
  • 5+ years of experience in digital education, training, or content creation within the beauty industry.
  • Bachelor’s degree in instructional design, digital media, learning & development, or related fields
• Content Creation & Technical Skills
  • Proficiency in LMS platforms and e-learning tools; SCORM compliance experience is a plus.
  • Advanced skills in Canva, PowerPoint, Adobe Creative Suite, and video editing tools.
  • Experience creating scripts and digital content for social and educational purposes.
• Interpersonal & Collaboration Skills
  • Proven ability to collaborate with cross-functional teams and align initiatives with business objectives.
  • Strong communication and presentation skills with a passion for teaching and learning.
  • Experience in adult learning techniques, consumer shopping habits and generational styles.
  • Ability to travel up to 30% of the time.
• Attributes
  • Highly organized and detail-oriented with the ability to manage multiple projects.
  • Passionate about clean beauty and skilled at aligning education programs with brand values.
  • Must have experience developing education for a beauty (color or skincare brand)

What we would like to offer…

• $90,000-105,000 annually*
• Bonus Opportunity
• Health Benefits – 100% employer-paid medical, dental & vision coverage
• Flex Time Off – No cap on personal time off and paid company holidays
• Seasonal Flex Days – Flexible scheduling to enjoy extra time under the sun during the Spring & Summer season
• Parental Leave – Up to 18 weeks paid parental leave
• 401(k) – Save for your future with a 401(k) with a company match
• Flexibility & Wellness Stipends – Monthly stipends to support remote work & self-care
• Remote Work Model – Find your flow, working from home
• ILIA Products – Quarterly stipend to replenish your favorite products and try new ones

*This is the anticipated salary range for this position. The actual salary offered will carefully consider a few factors including your skills, qualifications, experience, and location.

About ILIA

ILIA makes clean skin-centric beauty. We see skincare and makeup as one and believe that skin should look like skin. With transparency as our guide and color as our vehicle, we challenge the conventions of clean beauty to create something radically new, through safe, groundbreaking formulas that protect + revive the skin. Headquartered in Laguna Beach, California, ILIA brings together a strong group of innovative thinkers, rule-breakers and creative problem solvers. We pave the way forward as the leading clean makeup brand in what is being called the Clean Beauty Revolution. Fast paced growth provides constant learning, collaborative teamwork, and the desire to be the best at what you do. We celebrate taking risks and doing what hasn’t been done before.

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