Associate Manager, Learning

Job Description

We are seeking an Associate Manager, Learning to create modern, brand-aligned learning experiences that empower our Restaurant Team Members.  In this role, you’ll collaborate with cross-functional teams, identify performance gaps, and develop training solutions that boost confidence and consistency across our restaurants.

Responsibilities

• Partner with global markets and cross-functional teams to identify training needs and performance gaps.
• Translate business goals into clear, adult-learning-focused objectives.
• Design mobile-friendly, engaging learning experiences that support busy workflows.
• Create brand-aligned training assets, including eLearning, video, and interactive content.
• Ensure learning aligns with global brand standards for consistent execution.
• Utilize L&D tools for content creation and enhancement.
• Analyze performance data and learner feedback to refine training solutions.
• Recommend innovative, tech-forward approaches, including gamification.
• Build strong, collaborative relationships across Pizza Hut globally.
• Manage multiple projects, maintaining strong communication and organization.

Qualifications

• 4+ years of experience as an Instructional or Curriculum Designer, preferably in the restaurant/retail or franchise industry.
• Ability to quickly learn and adopt new authoring tools and technologies.
• Experience in developing blended learning programs and eLearning content.
• Strong communication skills for diverse audiences, both written and verbal.
• Demonstrated organizational, problem-solving, and multitasking abilities.
• Creativity and attention to detail in designing high-impact learning experiences.
• Interest in learning technology, gamification, and innovative instructional methods.
• Advanced degree in adult education or instructional technology is preferred.
• Familiarity with LMS/LCMS platforms is an asset.
• Strong project management experience is advantageous.

Salary Range: $107,800 to $114,030 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we’ll consider the successful candidate’s location, experience, and other job-related factors.

About Pizza Hut