Manager, Learning Experience Design (Leadership)

Req. ID: R249012
Locations: Richmond, Virginia | McLean, Virginia
Salary Range: $122,100-$139,400 (Richmond, VA) / $134,400-$153,300 (McLean, VA)

Overview

Capital One’s Enterprise Learning & Development team is seeking a forward-thinking and dynamic Learning Experience Design Manager to serve as a visionary architect and empowering people leader for our enterprise leadership programs. The team brings together human-centered design principles and modern instructional design practices to create high-impact, transformative learning experiences for associates across Capital One. In this role, you will specifically drive the development of learning experiences that shape our current and future leaders, ensuring they are equipped to navigate an evolving and complex business landscape.

As an empowering people leader, you will inspire a team of designers to realize the vision of our business and consulting partners. You will oversee the portfolio of learning initiatives for leadership and diversity, inclusion, and belonging (DIB) programs, aligning design efforts to the highest-impact leadership challenges. By blending human-centered design mastery with exemplary leadership, you will mentor your team in building high-impact, customer-grade journeys that cultivate essential leadership capabilities in others across the enterprise.

You are trusted by the business to make strategic recommendations and build well-managed infrastructure that elevates learning for everyone from aspiring leaders to executives. This role requires the ability to use a product mindset to iterate and improve learning based on data, treating every curriculum as an evolving product driven by user insights and measurable business outcomes.

The Ideal Candidate Is…

• A thoughtful and experienced people leader: You include, empower and inspire a team of Learning Experience Designers, guiding and mentoring direct reports to deliver impactful learning journeys for current and future leaders
• A strategic portfolio manager: You own the intake and prioritization of learning design initiatives for enterprise leadership programs
• A human-centered learning expert: You leverage evidence-informed adult learning models, methods and modalities to guide your team in creating effective experiences
• A modern product strategist: You use a product mindset to iterate and improve learning based on data
• A collaborative partner: You partner seamlessly with business leaders and HR partners to conduct needs assessments
• An operational systems thinker: You build well-managed infrastructure to ensure learning design output meets a high standard of learning excellence

Basic Qualifications

• High School Diploma, GED, or equivalent certification
• At least 3 years of people leadership experience
• At least 5 years of experience designing and developing learning experiences across digital and in-person learning and development environments

Preferred Qualifications

• 5+ years of experience as a people leader leading Design teams
• 7+ years of experience as a learning experience designer building and designing learning experiences across digital and in-person learning environments