Technical Business Analyst SME & Instructor (Contract)

Overview

We are seeking an experienced Technical Business Analyst (BA) Subject Matter Expert (SME) and Instructor to support the design and delivery of a hands-on training program for the City of Charlotte.

This role is ideal for a senior-level BA who can bridge real-world enterprise experience with instructional delivery, helping learners build practical, job-ready skills.

The engagement includes two phases:

1. Curriculum Development & Refinement
2. Course Instruction & Delivery

Key Responsibilities

Curriculum Development (May 4 – June 22 | 10–15 hrs/week)

• Collaborate with internal teams to refine course syllabus and lesson plans
• Provide subject matter expertise across core BA competencies
• Review and QA curriculum content for accuracy and real-world applicability
• Translate practical BA experience into engaging learning materials and exercises
• Participate in weekly stakeholder meetings (approx. 1 hour/week)

Instruction & Delivery (Starting June 22 | ~20 hrs/week)

• Deliver a 5-week course (1 in-person session per week)
• Facilitate engaging lectures and hands-on lab sessions
• Guide learners through real-world BA scenarios and exercises
• Provide feedback, coaching, and support outside of class hours as needed

Course Schedule (Delivery Phase)

• Duration: 5 weeks
• In-Person Day: Mondays or Tuesdays (TBD)
• Time: 9:00 AM – 5:00 PM
• Location: Charlotte, NC

Required Experience & Qualifications

Technical Business Analysis Expertise

• Hands-on experience as a Technical or IT Business Analyst in enterprise environments
• Strong understanding of Agile/Scrum and SDLC methodologies
• Experience with:
  • Requirements elicitation (user stories, use cases)
  • Process modeling and scope definition
  • Data analysis and data modeling
  • Interface analysis
  • QA fundamentals and UAT support

Tools & Practices

• Familiarity with tools such as Jira, Confluence, and wireframing tools
• Experience working across cross-functional technical teams

Instructional & Consulting Skills

• Experience supporting training, teaching, or instructional design (formal or informal)
• Ability to translate complex concepts into clear, practical learning experiences
• Strong stakeholder communication and facilitation skills
• Consulting mindset when engaging with clients and learners

Ideal Candidate Profile

• Senior-level BA with both industry and instructional experience
• Comfortable leading discussions and facilitating adult learners
• Able to connect theory to real-world application
• Based in or able to travel to Charlotte, NC weekly