This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Los Angeles, CA, USA.
Minimum qualifications:
- Bachelor’s degree in Education, Instructional Design, a related field, or equivalent practical experience.
- 5 years of experience with content management strategies.
- 3 years of experience managing and deploying training programs to third-party partners.
- 3 years of experience managing and delivering cross-functional projects within an organization.
Preferred qualifications:
- Experience leveraging emerging technologies to develop innovative, engaging, and highly relevant training materials.
- Experience working in or designing learning programs specifically for the creator or consumer space.
- Experience in instructional design, specifically building and scaling learning experiences for vendors.
- Experience in stakeholder management, with a track record of partnering with cross-functional teams to align training strategies with business goals.
About the job
The YouTube Global Vendor Ops team develops practical and innovative ways to address some of the most complex business challenges to keep YouTube thriving. We anticipate how decisions are made, persistently explore and uncover the business needs of our key clients, and understand how the range of product and service offerings can enable their business success.
We lead the global vendor quality program which enables the suppliers to deliver amazing experiences for YouTube’s consumers, creators and partners.
In this role, you will drive vendor excellence and operational efficiency by delivering scalable, AI-powered training programs. Key deliverables include end-to-end instructional design strategies, interactive vendor learning modules, stakeholder alignment plans, and process optimization strategies for global training deployment.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $111000 – $159000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Design and develop scalable, engaging learning experiences and comprehensive instructional frameworks tailored for our vendor partners.
- Partner closely with cross-functional stakeholders to assess training needs and align learning strategies with key business outcomes.
- Advocate an AI-first way of working by actively integrating innovative technologies and AI tools into the instructional design and training delivery processes.
- Optimize training operations, streamline workflows, and continuously improve the efficiency of vendor learning programs.
- Leverage your experience in the creator or consumer space to ensure training content is highly relevant, empathetic, and tailored to the nuances of our user ecosystem.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
