About Nch

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there’s always more at NCH – for you and every person we serve together. Visit nchjobs.org to learn more.

Job Summary

The Instructional Designer (ID) is responsible for the assessment, analysis, design, development, deployment, evaluation and maintenance of all e-learning programming. The ID designs engaging and interactive learning activities that include sound instructional design methodology. The ID serves as the LMS administer. The ID works collaboratively with the Professional Development Specialists, Informatics Educators, Subject Matter Experts (SME’s) and organizational leaders with the goal of providing online educational programming that meets the strategic goals of the organization.

Essential Duties And Responsibilities

Other duties may be assigned.

• Develops instructional design plans for e-Learning programs to include project scope, learning needs assessments, learning objectives, design structure, validation of content, and defined learning outcomes.
• Designs engaging on-line learning activities that include sound instructional design methodology. The goal is to facilitate learners in acquiring knowledge, skills and competencies in an effective and appealing manner.
• Collaborates with Professional Development Specialists/SME’s to analyze content, determine target audience, develop and format instructional material and validate appropriateness of learner objectives and outcomes.
• Designs and develops assessment tools that measure students’ mastery of course materials.
• Serves as lead LMS Administrator working closely with LMS vendor to complete group assignments, course rule assignments, SCORM loads, and creates standard and custom reports.
• Manages the day to day workings of the LMS system, troubleshoots, assigns lessons, assists with password resets, and responds to staff questions in a timely manner.
• Maintains system consistency by working closely with LMS vendor for system upgrades and notifications for any system down times or outages and ensures appropriate communication to leaders and staff.
• Provides direction to associates and leadership in the event of an unscheduled downtimes, keeps them abreast of the problem resolution progress.
• Establishes an annual lesson review/revision process to include quality monitors to ensure all lessons contain current content, are proof read, edited and accurately assigned.
• Works with Leaders and Professional Development Specialists to ensure content meets regulatory requirements as appropriate.
• Leads e-Learning projects as assigned by director.
• Submits status reports to director regarding new lesson requests, lesson revisions, and timelines; keeps director apprised of all pertinent e-Learning activities and issues.
• Meets with Professional Development Specialists/SME’s biannually and periodically as needed for exchange of information regarding changes in regulatory requirements, new lesson requests, necessary content revisions, lesson assignments and other issues that may arise.
• Assigns e-Learning lessons accurately and in a timely manner for new hires, annual required training and new requested lessons throughout the year.
• Establishes and maintains electronic course files, lesson versions, archives retired classes and maintains tracking tools or project plans for lesson development, implementation and revision processes.
• Creates levels of access to LMS system as appropriate by specific role and assigns security access to managers for monitoring and reporting functions.
• Remains current in practice through researching new technologies, journal reading, professional conference attendance and national professional memberships.
• Conducts research and recommends new processes, technology, and tools to enhance efficiency and/or productivity.

Education, Experience And Qualifications

• Minimum of Bachelor’s degree in instructional design, curriculum instruction or educational technology or related field with 2 years’ experience in education and instructional design with an emphasis on the development of e-Learning programs.

OR

Minimum of High School/GED with 8 years’ experience in education and instructional design with an emphasis on the development of e-Learning programs.

• Knowledge of adult learning principles, particularly as it relates to distance learners.
• Demonstrated competence with instructional design and courseware development methods.
• Expertise in MS Office, Adobe Captivate Suite, Articulate Story Line, or Captivate or comparable courseware design software.
• Experience in administering a Learning Management System.
• Strong writing, editing and proofreading skills.
• Ability to prioritize, manage multiple projects and effectively meet deadlines.
• Ability to be adaptable and creative under pressure.
• Excellent problem solving and project management skills.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.

About Organization

NCH is a proud independent, nonprofit multi-facility healthcare system located in Naples, Florida, and is a member of the Mayo Clinic Care Network. The healthcare system is more than just two hospitals (referred to as the NCH Baker Hospital and NCH North Naples Hospital) with a total of 713 beds. NCH is an alliance of 775 physicians and medical facilities in dozens of locations throughout Collier County and southwest Florida that offers nationally recognized, quality health care to our community. Our mission is to help everyone live a longer, happier, healthier life. For more information, visit www.NCHmd.org.