Position Summary

The Senior Manager, Learning Content, reports directly to the Director of Learning Experience Design, and will assume a pivotal role in driving large-scale content design projects aimed at elevating the organization’s learning programs. This role entails leveraging extensive expertise in Learning & Development processes to spearhead content creation initiatives. The commitment to continuous improvement, combined with an innovative mindset, will guide the individual in iteratively enhancing the organization’s learning materials. Utilizing cutting-edge instructional design methods, including Design Thinking, the individual will meticulously craft and deliver compelling learning experiences. The overarching mission is to ensure that learners consistently develop their skills, confidence, and enthusiasm as they engage with the content.

Expected Contributions

• Cultivate and maintain strong relationships with internal stakeholders and colleagues, ensuring the development of effective learning solutions.
• Prioritize building trust and credibility by immersing yourself in various organizational functions to gain a deep understanding of their core operations.
• Serve as a trusted learning consultant, collaborating closely with subject matter experts to identify learning needs and performance gaps.
• Foster seamless collaboration to design and develop custom learning solutions that address specific organizational requirements.
• Lead and oversee complex, large-scale learning content initiatives, orchestrating the involvement of all necessary contributors.
• Innovate and propose learner-centric solutions that consistently inspire and engage learners.
• Create comprehensive learning materials, including outlines, scripts, storyboards, and prototypes, as precursors to full-fledged development.
• Apply AGILE-based design methodologies to consistently produce high-quality learning materials.
• Develop diverse learning content, spanning from instructor-led training to augmented reality modules, harnessing multimedia expertise.
• Collaborate extensively with project stakeholders, ensuring alignment throughout the design and development phases.
• Take charge of vendor partnerships for content development, ensuring alignment with organizational standards and objectives while leveraging external expertise as required.
• Work closely with the leadership team to refine project tracking and measurement of outcomes.
• Stay abreast of evolving learning needs among adult learners, ensuring that methods and techniques remain current.
• Proactively research and implement innovative learning strategies, elevating the overall quality of the Learning Experience Design team.
• Performs other duties as appropriate.

Candidate Profile

Education

• Bachelor’s degree in Instructional Design, Education, Marketing, or a related field, or equivalent experience required.

Experience

• Minimum of eight (8) years’ experience in learning design or similar role, focusing on content creation, project management, or a related field.
• Experience in managing Learning Design processes and platforms is highly desirable.
• Hands-on experience with Learning Management Systems (LMS) – Workday preferred, Learning Content Management Systems (LCMS), and other learning technologies.
• Experience in learning content production.
• Experience in a fast-paced, geographically distributed, cross-functional team environment.
• Project management experience highly desirable.
• Experience in the eLearning industry or corporate training environment is a plus.

Skills & Attributes

• Proficiency with Microsoft Windows and Office applications.
• Proficiency with popular learning design tools, such as Articulate 360, Adobe Creative Suite (Illustrator, InDesign, Premiere, Dreamweaver), and/or Adobe Captivate.
• Proficiency with web and app development using as HTML5, JavaScript, CSS, WordPress, SharePoint and Unity.
• Experience designing accessible learning materials that are Section 508 compliant.
• Able to design and develop a curriculum that includes a variety of learning materials and modalities.
• Able to evaluate the impact of instructional objectives and performance goals of training and use findings to improve future training(s).
• Advanced knowledge of learning, instructional theories, and andragogy.
• Strong written and verbal communication skills.
• Able to thrive in a collaborative team environment.
• Able to manage multiple clients and tasks simultaneously.
• Is adaptable to sudden changes in direction/scope.
• Strong presentation skills, capable of effectively communicating complex ideas to a diverse audience.
• Excellent leadership qualities, fostering a culture of learning, and leading by example.
• Outstanding interpersonal skills with a proven ability to influence a broad group of stakeholders.
• Ability to adapt quickly to changing business needs and efficiently manage multiple projects and priorities.
• A high degree of comfort with ambiguity, demonstrating flexibility and creative problem-solving.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

About Organization

Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands.


Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true.


Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team.



Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW