About Tutored by Teachers
Tutored by Teachers (TbT) is a national leader high-dosage tutoring. We partner with K-12 school districts across the country to serve their high-need students with personalized virtual learning powered by certified teachers. Our mission is to close the opportunity gap for students and elevate the teaching profession by ensuring educators are paid and empowered to drive student learning.
Role Overview
We are seeking an experienced Program Operations leader to build and scale the systems, processes, and structures that power TbT’s instructional content and program delivery.
This individual will oversee the end-to-end lifecycle of our curriculum and instructional content—from intake and development through launch and ongoing maintenance — ensuring that TbT’s products are high-quality, standards-aligned, and efficiently produced.
The ideal candidate combines instructional expertise with operational rigor: they understand how great teaching materials are made, how to manage the people and processes behind them, and how to design scalable systems that enable rapid, consistent delivery for hundreds of school district partners.
Key Responsibilities
Content Operations & Systems Design
- Build and manage scalable systems for the creation, versioning, and maintenance of TbT instructional content across programs and subject areas.
- Define and enforce quality standards for content design, ensuring materials align with priority standards, HQIM principles, and Science of Reading practices.
- Create efficient workflows that allow new content requests to be fulfilled quickly and with fidelity.
- Implement a knowledge-management infrastructure to catalog, track, and update all curricular assets.
Cross-Functional Program Execution
- Partner with Sales, Implementation, and Product teams to ensure clear handoffs and alignment between client needs and available content.
- Coordinate timelines, resources, and priorities for new or custom content builds across multiple teams.
- Monitor and optimize launch readiness processes to consistently meet client start dates.
People & Vendor Management
- Manage and develop a team responsible for content development, instructional design, and program execution.
- Recruit, onboard, and oversee external curriculum developers and contractors to expand capacity and expertise.
- Foster collaboration, accountability, and continuous improvement within the team.
Quality Assurance & Continuous Improvement
- Establish review cycles, feedback loops, and data-driven metrics to evaluate content quality and impact.
- Identify process bottlenecks and introduce tools or automations to increase speed and accuracy.
- Surface insights from program data to inform content updates and operational refinements.
