The Instructional Design Manager is responsible for identifying, developing and delivering training programs and leading change management processes to drive high levels of performance across Family Dollar divisions. It requires a strategic thinker with hands-on expertise in instructional design, learning management systems (LMS), multimedia production, and cross-functional collaboration with internal and external teams.

Principal Duties and Responsibilities  –  Primary responsibilities listed in order of importance.

• Develop and maintain course design schedule
• Demonstrate competence with design, concepts, techniques and processes that support effective adult learning using all environments: print, web-based, classroom, etc.
• Demonstrate a working knowledge of learning management systems (administration, tracking, and basic technical requirement – Workday Preferred)
• Design and develop content for web-based delivery
• Convert source documents, procedures, processes into interactive online learning programs
• Demonstrate experience in developing paper-based training modules
• Demonstrate experience in delivering interactive training face-to-face to associates at all levels in the organization
• Demonstrate process mapping skills by documenting complex workflows or tasks into effective learning aids or procedures.
• Be pro-active in making recommendations, developing and implementing performance improvement practices
• Work with Operations, Logistics and other divisions to determine new course needs
• Evaluate and modify existing courses to ensure they continue to meet the training need
• Manage creation of high-quality instructional videos, animations, and other multimedia assets
• Plan, film, and edit video content for a variety of purposes including training, internal communications, executive messaging, and promotional campaigns
• Collaborate with stakeholders to develop video concepts, scripts, and storyboards
• Partner with executive leadership on pre-production, production, and post-production to develop polished, professional video content for internal and external audiences, including town halls, strategic updates, and thought leadership
• Operate cameras, lighting, and audio equipment to capture professional-grade footage
• Support development of communication materials that promote learning programs and drive engagement
• Ensure consistency in tone, branding, and messaging across all learning and communication touchpoints
• Maintain a library of digital learning assets and ensure accessibility and brand consistency

Minimum Requirements/Qualifications – Summary of knowledge, experience and education required.

• Masters Degree in Instructional Design or equivalent combination of education and experience
• Minimum of 10 years’ experience in adult learning environment with a proven track record of initiating, researching, planning, and driving the completion of concurrent comprehensive training initiatives
• Extensive experience with web-based training development tools, Microsoft Office, Project, screen capture tools, illustration/graphic software
• 5 + years of experience with MX Studio (Flash, Dreamweaver, and Fireworks)
• 5 + years of experience in the use of video editing software (Adobe Premier Preferred)
• 5 + years of experience in videography, video editing, or multimedia production
• Must have working knowledge of Synthesia or other AI software
• Excellent writing, grammar, and editing skills
• Demonstrate a high level of initiative
• Must have the ability to manage multiple projects
• Ability to organize, prioritize, execute, and project manage multiple projects concurrently
• Must be able to cope with high stress situations and meet strict deadlines

Full time

510 Volvo Parkway,Chesapeake,Virginia 23320

Talent Development

Family Dollar