The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C., and Chicago. The AHA offers a flexible hybrid work schedule of three days in the office and two days working remotely.

Essential Functions

• Supports the delivery of content for virtual educational courses and other instructional materials or educational tools
• Team lead for maintaining the learning management system (LMS). Develops and delivers all technical aspects of online and on demand courses. Assists with transition of current face-to-face programs to blended or e-based formats following best practices.
• Works on several education components for the Virtual Conference including but not limited to: assisting with the planning and execution of session recordings, building of virtual conference platform and staff contact for the virtual conference vendor.
• Implements evaluation of virtual educational programming, which includes analyzing and preparing reports that measure education metrics.
• Makes improvements to existing systems and programming based on user feedback and recommends new programming.
• Works collaboratively with marketing team to ensure the marketing of new and existing virtual programs is accurate, on time, and ready for delivery (website, registration, etc).
• Works with team members, vendors, volunteers and thought leaders to ensure timely and relevant content.
• Provides excellent customer service in responding to customer inquiries.
• Works with team to ensure a collaborative and innovative culture.
• Performs other duties as assigned.

Minimum Qualifications: Education

• Bachelor’s Degree Education, Business Administration, Events, or Project Management Required

Minimum Qualifications: Work Experience

• 3+ years Experience supporting education operations Required
• Experience within an association Preferred
• Health care industry experience Preferred

Minimum Qualifications: Knowledge, Skills and Abilities

• Knowledge of adult learning models and instructional design – Required
• Knowledge of project management process – Required
• Knowledge of educational assessment and evaluation – Required
• Knowledge of educational programs and activities – Required
• Intermediate computer and Microsoft (Word, Excel, Outlook and PowerPoint) skills – Required
• Ability to learn new technology – Required
• Ability to handle multiple projects and priorities concurrently and meet deadlines – Required
• Ability to take initiative – Required
• Ability to work independently as well as within a team – Required
• Ability to remain organized and keep education documentation orderly – Required

Salary Information:

Commensurate with related experience. The AHA is committed to fair and equitable compensation practices. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location.

Salary Range – Minimum:

59000

Salary Range – Midpoint:

74000

Salary Range – Maximum:

89000

We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short- and long-term disability plans, 401(k), tuition reimbursement, PTO/holidays/health days, wellness programs, and more!

The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Vice President, Human Resources, and let us know the nature of your request and your contact information.

The AHA participates in the E-Verify Program. #LI-Hybrid

About Organization

The American Hospital Association (AHA) is the national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. Close to 5,000 hospitals, health care systems, networks, other providers of care and 37,000 individual members come together to form the AHA.

Through our representation and advocacy activities, AHA ensures that members'​ perspectives and needs are heard and addressed in national health policy development, legislative and regulatory debates, and judicial matters. Our advocacy efforts include the legislative and executive branches and include the legislative and regulatory arenas.

For more information, visit us on the web at www.aha.org.