Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry’s most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

Do you love simplifying complex concepts and creating learning content that truly connects with users? Entrata’s Product Education team is looking for an Instructional Designer who is creative, curious, and passionate about developing interactive, high-quality e-learning courses for their property management software platform. 

This position requires the ability to work efficiently in a fast-paced environment, delivering polished courses on tight timelines while adhering to Entrata’s style guides. The ideal candidate is detail-oriented, adaptable, and committed to creating learning solutions that support user success and mastery of our products.

*If you are located in Utah, this would be a hybrid role. 

Responsibilities

• Transform scoped-out course outlines into interactive, learner-centric modules using screen capture videos, assessments, and scenario-based activities.
• Use a variety of multimedia technology and authoring tools to build content that engages the audience, increases retention, transfers skill/knowledge, and drives sustained behavior change.
• Collaborate with colleagues and support projects that drive team initiatives and larger organizational goals.
• Review peers’ course content to provide constructive feedback, ensure quality and consistency, and promote best practices across the team.
• Maintain knowledge of new learning approaches, technology, and measurement tools through continual research to ensure that our solutions deliver innovation.
• Regularly evaluate and refine course elements to improve learning outcomes and experiences.
• Lights, Camera, Action! Plan and direct video production shoots for training videos and course content.

Minimum Qualifications

• 2+ years experience using eLearning development tools like Articulate Storyline or Rise.
• 2+ years experience with video production and editing using tools such as Adobe Premiere or Camtasia.
• 2+ years experience developing training content for business software and/or technical software topics for eLearning.
• Excellent project management and prioritization skills with the ability to meet tight deadlines.
• Bachelor’s degree in a relevant field or equivalent work experience.

Preferred Qualifications

• Experience with motion graphic tools such as Adobe Illustrator and Adobe After Effects.
• Experience in the multifamily industry.

$62,300 – $99,400 a year

This band covers the full base compensation range for this role. Your offer within this range will depend on factors like experience, skills, and internal equity. 

Level – P2

#LI-HB2

#LI-Remote

Benefits:

• Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
• Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
• HSA/FSA options and employer-paid disability benefits provided for eligible employees.
• Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
• Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.
• Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.
• Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
• Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.