Summary:

Lifesaving impact, rewarding careers: For more than 150 years, the ASPCA has been on the frontlines to save, transform and protect the lives of millions of animals.   

Do you have a passion for collaboration, teaching, learning and creativity? As the worldwide leader in spay/neuter training, the ASPCA Spay/Neuter Alliance (ASNA) plays a critical role in reducing shelter euthanasia rates nationwide. The Manager, Educational Content & Design creates and oversees compelling, mission-aligned visual resources and engaging educational materials that help us share our gold‑standard practices in an accessible and impactful way. Join a world-class team in Asheville, NC and use your skills to support lifesaving care for the animals who need us most.  

Who We Are 

ASNA is the premier training center for high-quality, high-volume spay/neuter (HQHVSN) services and education. Since 2005, we have altered an average of 20,000 animals annually and trained more than 6,500 veterinary professionals and student externs at our Asheville campus. As a high‑volume clinic and teaching hospital, we help agencies nationwide open, operate and sustain high-quality spay/neuter programs, and we provide extensive free online training through ASPCAPro and ASPCA Learn. We are proud to set the standard of care for HQHVSN and to support the next generation of veterinary professionals.  

What You’ll Do 

In this role, you’ll take charge of our internal resource library, which empowers our staff to shine in their roles as animal caregivers. You’ll craft classroom presentations for our students that transform complex concepts into practical skills that make a real impact. And you’ll create engaging and effective resources to share with our network of spay/neuter clinics (and beyond!) to make a significant difference for cats and dogs nationwide. 

With your project management savvy, a keen eye for accuracy and consistency, emotional intelligence and knack for creativity, you’ll shine as a key member of our go-getting team. 

• The Manager, Educational Content & Design reports directly to the Director, Educational Content and has no direct reports.  

Where and When You’ll Work 

• The position is an on-site role and reports to the ASPCA Spay/Neuter Alliance campus in Asheville, NC.  
• Typical hours are 8 a.m. to 5 p.m., Monday to Thursday and 8 a.m. to 12 p.m. on Fridays. This role requires flexibility in schedule to accommodate program needs, which could include varied daily shifts, weekends, evenings and holidays. Schedules are subject to change at the sole discretion of the ASPCA. 
• Ability to travel up to 5% as needed 

What You’ll Get 

Compensation   

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.        

The target range for this position is $28.85 – $31.25 hourly.  

Benefits  

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: 

• Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.    
• Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.    
• Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.    
• Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.   

For more information on our benefits offerings, visit our website.     

Responsibilities:

Responsibility buckets are listed in general order of importance. They include, but are not limited to: 

Internal Resource Library Management 

• Create and format internal-facing documents, standard operating procedures, staff training and employee resources 
• Ensure accuracy, quality, and consistency across internal documentation 
• Oversee documentation workflows for ASNA staff, including review and updates 
• Manage the internal resource library to ensure materials are current, accessible and easy to use 

Visual Design 

• Design and format external-facing teaching resources, marketing materials and presentations to clearly communicate information and reflect the ASPCA brand 
• Design campus signage to create a cohesive visit experience 
• Simplify complex concepts, data and stories into informative, digestible, visually engaging materials that clarify our mission and maximize our impact for our internal and external audiences 
• Collaborate with Creative Strategy & Branding to ensure all assets and collateral are visually consistent and adhere to the ASPCA Brand Book

Administrative 

• Participate and contribute updates during team and departmental meetings and work cross-functionally with other members of the team 
• Engage in consistent and regular reporting to manager, including giving and receiving effective feedback 
• Other responsibilities as required by manager 

Professional Development and Organizational Support 

• Commit to operating in alignment with our Core Values of Commitment, Ownership, Team, Elevate, and Impact 
• Fully engage in the self-performance management process including annual reviews, regular feedback sessions, required compliance training, and goal setting  
• Actively seek individual development opportunities in relation to job function  
• Participate in assigned ASNA department and program specific projects, cross-departmental working groups, and any other assigned commitments to support ASPCA’s 2030 goals   
• Under the supervision of the DOL, and in respect to related job duties under the Programs Team umbrella, ensure:  
• Program policies and strategies that support ASNA’s high standards of quality and best practices 
• All aspects of operations are enforced with campus-wide consistency and adherence to all federal, state and local regulations  
• A positive learning environment across campus supportive of ASNA culture 
• Perform all other duties as assigned by the Director, Educational Content or the ASNA Senior Leadership Team 

Qualifications 

• Excellent eye for detail 
• Fluency in Microsoft PowerPoint, Word and Excel required 
• Strong sense of written language 
• Ability to meet deadlines and work quickly under pressure 
• Ability to process constructive artistic feedback and work independently 
• Ability to share knowledge and train others in best practices and protocols 
• Excellent organizational, project management and time-management skills required 
• Exemplifies the ASPCA’s Core Values:  
• Has Commitment and dedication to improving the lives of animals  
• Demonstrates Ownership and feels responsible for outcomes  
• Believes in Team – that we are stronger together  
• Seeks to Elevate others and reimagine what is possible  
• Focuses on Impact, specifically making change for animals  

Education and Work Experience 

• High School Diploma, GED or equivalent 
• 3+ years of professional experience in graphic design or bachelor’s or associate’s degree in related field required 
• Experience with Adobe InDesign, Photoshop, and Illustrator required 
• Experience with branding and ability to adhere to company design guidelines for brand, style, colors, fonts, etc. required 
• Experience in photography and/or videography, including Premiere Pro, a plus 
• Experience working in Canva or similar software a plus 
• Portfolio must be submitted with application to showcase recent engaging design work 

Stay Connected – Join Our Talent Community 

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA.   

Language:

English (Required)

Education and Work Experience:

High School Diploma, GED, or Equivalent Experience

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

About Us:

The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Your Employee Rights Under the Family and Medical Leave Act:

Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the link to learn more.

Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application.

Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at careers@aspca.org. Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: icrc@crc.in.gov | Website: www.in.gov/icrc. Equal Employment Opportunity Commission – Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122.

Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act here.