Overview

Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Inclusion, and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

The Manager, Instructional Design leads a team responsible for creating high‑quality learning experiences across the education portfolio. This role translates curriculum architecture and assessment strategies into effective, learner‑centered instructional experiences. The Manager oversees the execution and production of learning solutions, ensuring they meet organizational standards for quality, accessibility, and inclusion. The position works closely with Curriculum Architecture, Learning Assessment & Evaluation, and cross‑functional partners to deliver consistent, scalable, and data‑informed learning experiences.

**This position is not available to residents of California**.

Responsibilities

• Manage the design and development of instructor-led and self-paced learning experiences for our Certification Education and Continuing Education programs.
• Translate curriculum blueprints, modular structures, and competency frameworks, created by the Manager, Curriculum Architecture, into detailed learning materials, storyboards, and assessments.
• Develop instructional materials that reflect strong learning science and accessibility best practices.
• Ensure design alignment with assessment strategies and evaluation frameworks developed by the Manager, Learning Assessment & Evaluation.
• Ensure high‑quality multimedia and interactive learning assets by supervising development work completed by instructional designers.
• Manage project plans, development timelines, and production cycles in alignment with LD&D operational roadmaps.
• Allocate resources and manage workload distribution across the Instructional Design team to ensure predictable throughput.
• Identify risks early and implement mitigation strategies to avoid delays or quality issues.
• Partner with the Sr. Manager, LD&D to ensure smooth execution of portfolio priorities.
• Maintain transparent communication across cross-functional partners including Content Development, Learning Technology, PD Operations, and external SMEs.
• Ensure all instructional materials meet ISC2 quality standards, accessibility requirements, and DEI expectations.
• Conduct internal design reviews, usability checks, and content audits.
• Integrate evaluation findings, item performance data, learner feedback, and SME input to refine course content.
• Maintain consistency across the portfolio through templates, style guides, and documented workflows.
• Work collaboratively with Curriculum Architecture to ensure instructional deliverables accurately reflect defined scope, sequence, and modular structures.
• Partner with Learning Assessment & Evaluation to incorporate high-quality assessments that align with learning objectives.
• Provide subject matter experts with guidance on instructional design methodology.
• Support Learning Technology in packaging, testing, and delivering learning in D2L and OBRIZUM.
• Coach and mentor staff to build design capability, technical proficiency, and learning science expertise.
• Promote a culture of innovation, accountability, and continuous improvement.
• Miscellaneous duties as assigned.

Behavioral Competencies

• Ability to demonstrate and support the organization’s 5 core values – Integrity, Advocacy, Commitment, Inclusion, and Excellence.
• Ability to coach, influence, and develop high-performing teams.
• Proven ability to collaborate with technical SMEs and cross-functional teams in fast-paced environments.
• Ability to collaborate effectively with Architecture, Assessment, Content Development, Learning Technology, and other functions across the Professional Development Team and relevant organization‑wide partners.
• Demonstrated ability to introduce improved methods, tools, and design approaches.

Management Responsibility

• Manages, mentors, and develops a multidisciplinary team of learning designers.
• Builds a high-performing, collaborative team culture rooted in innovation and accountability.
• Identifies skill gaps and leads upskilling initiatives.
• Coaches team members in experimentation and scaling proven solutions.
• Ensures engagement, development, and sustained capability.

Qualifications

• Advanced skill in designing multimodal learning experiences.
• Strong written and verbal communication skills, especially for complex technical subjects.
• Strong project planning, workflow optimization, and organizational skills.
• Strong understanding of adult learning theory, instructional design models, modern learning science, and accessibility requirements.
• Familiarity with learning assessment strategies, evaluation methods, and data-driven decision-making.
• Proficiency with Learning platforms (D2L preferred), authoring tools, and digital learning ecosystems.

Education and Work Experience

• Bachelor’s degree in Instructional Design, Education, Curriculum & Instruction, Learning Science, or related field.
• 7+ years of experience in instructional design, curriculum development, or adult education.
• 5+ years of experience supervising or mentoring instructional design teams.
• Experience designing learning for multiple modalities (ILT, VILT, self-paced, blended).

Physical and Mental Demands

• Work extended hours or overtime, when necessary.
• Remain in a stationary position, often standing or sitting, for prolonged periods.
• Regular use of office equipment such as a computer/laptop and monitor computer screens.
• Up to 10% travel may be required.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.