Job Profile:

Outreach Analyst 1

Job Family:

Outreach Programs

Time Type:

Full time

Max Pay – Depends on experience:

$52,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Associate’s degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:

Supports in the development of community outreach program activities and program fundraising to promote stable and productive relationships between the university and local community.

Job Description:

Salary Range: $46,300 – $52,000 per year; DOE

Mary Lou Fulton College for Teaching and Learning Innovation (MLFC) is seeking a high performing and service-oriented individual with exceptional attention to detail to support our faculty and staff. The ideal candidate is driven to identify, anticipate, and solve operational challenges across multiple programs that serve thousands of students. They adapt to changing needs or circumstances and demonstrate initiative and sound judgment in both routine and unexpected situations.

Under supervision of the Assistant Manager of Scheduling and Staffing Operations, this role facilitates, coordinates, and oversees the technical and administrative processes involved in monitoring and staffing courses. The position supports the delivery of large-scale courses and programs with facilitated support components, and works closely with faculty, instructional designers, and operational teams to ensure high-quality, consistent, and timely course delivery.

The role is execution-focused, and ensures that courses are adequately staffed to comply with quality and operational expectations, while meeting college and university deadlines.

Essential Duties

• Supports hiring and evaluation of instructors each term, including: reviewing recommendations made by faculty, determining assignments based on staffing and enrollment needs, and reviewing and providing feedback on evaluation of instructors at end of each term
• Works closely with Fiscal and Business Operations to ensure hiring documents are completed and submitted each semester
• Reviews routine enrollment reports to determine hiring needs.
• Serves as primary point of contact for trouble-shooting issues, problems and/or concerns associated with instructor assignments
• Receives and responds to inquiries and/or concerns and identifies appropriate academic or technical resources to facilitate timely and satisfactory resolution
• Performs periodic course and instructor data analysis
• Distributes important information and support materials each term to instructors
• Performs all other job-related activities, assignments and duties as assigned

Desired Qualifications

Demonstrated knowledge of and/or experience in: 

• Logistical support in higher education or academic operations
• Effectively identifying issues, triaging potential problems and initiating solutions to ensure timely resolution
• Organizing resources and managing deadlines and workload priorities with frequent interruptions or changes 
• Establishing and maintaining effective communication and working relationships with faculty and staff
• Using formulas, maintaining and manipulating Microsoft / Google docs and sheets and navigating enterprise-level systems such as: Airtable, PeopleSoft, and Analytics

Work Environment

• Activities are performed in an environmentally controlled office setting and involve extended periods of sitting, keyboarding, and use of a computer mouse
• Position may require travel between campus locations or buildings for meetings or job-related tasks
• Regular activities require the ability to manage and adjust to changing priorities, including handling time-sensitive tasks and resolving conflicts
• Demonstrated effective communication skills
• MLFC supports flexible work options for certain positions, such as alternate work schedules and hybrid remote arrangements, subject to approvals per ASU policy

Department Statement:

ASU’s Mary Lou Fulton College for Teaching and Learning Innovation creates knowledge, mobilizes people, and takes action to improve education. Nationally recognized as a leader in teacher preparation, leadership development and scholarly research, Mary Lou Fulton College for Teaching and Learning Innovation prepares over 8,000 educators annually.  MLFC faculty create knowledge by drawing from a wide range of academic disciplines to gain insight into important questions about the process of learning, the practice of teaching and the effects of education policy.  MLFC mobilizes people through bachelor’s, master’s and doctoral degree programs, through non-degree professional development programs and through socially embedded, multilateral community engagement.  MLFC takes action by bringing people and ideas together to increase the capabilities of individual educators and the performance of education systems.

Aligned with ASU’s charter, MLFC is committed to advancing inclusive excellence in our curricula, programming and institutional relationships.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: West

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$21351.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

A fingerprint check is not required for this position.