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Description

Amazon Ads develops advertising solutions that help brands and agencies connect with customers across Amazon’s properties and the broader digital landscape. This role sits within the Amazon Ads marketing education team and supports the design and development of learning content across a range of programs targeting partners and advertisers.

The Learning Experience Designer is responsible for scoping, designing, and developing high-quality product and skill-based education content in multiple modalities. This individual will collaborate with subject matter experts and stakeholders to identify learning needs, develop eLearning and in-person content, and ensure training is accurate, effective, and aligned to program goals. The ideal candidate will possess deep knowledge of the AdTech industry and landscape, with previous experience building customer-facing content for both online and in-person consumption.

Key job responsibilities

  • Conduct needs analyses to scope curriculum requirements, identify performance gaps, and define learning objectives aligned to business priorities.
  • Guide all phases of content development from initial scoping through delivery and iteration.
  • Write detailed storyboards that define content structure, instructional flow, visual direction, and interactivity for eLearning modules, webinars, and live events.
  • Write scripts for video, audio narration, and scenario-based learning content, incorporating visual recommendations to guide media production.
  • Collaborate with subject matter experts to gather source content and validate accuracy during design and development.
  • Translate complex subject matter into clear, learner-centered content appropriate for the target audience.
  • Manage content development timelines and deliverables across multiple concurrent projects.

Basic Qualifications

  • 5+ years of design experience
  • Have an available online portfolio
  • Experience working in a collaborative team, publicly white-boarding, and working directly with developers for implementation of designs
  • Experience in Adobe Creative Suit applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS
  • Experience in B2B, digital advertising, and ad-tech products/services
  • Previous experience building customer-facing event content

Preferred Qualifications

  • Experience with e-commerce, search, social, and other major application types and their UX patterns
  • Experience creating services and applications with multiple user touch points on different platforms and devices
  • Experience in vendor management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York – 132,500.00 – 185,000.00 USD annually

Content Writing | eLearning Technology | Instructional Design | Corporate L&D | Senior

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