Overview

The New York Public Library (NYPL) is looking for a talented Instructional Designer to join our expanding technology training team and help New Yorkers improve their digital literacy. This position is for someone interested in community development through education. The Instructional Designer creates and updates learning materials, provides professional development for staff, and assesses impact of programs. The incumbent will support adult learners with diverse cultural, educational, and professional experiences pursuing technical upskilling. NYPL offers technology classes, both online and in-person, at more than 80 libraries across the Bronx, Manhattan, and Staten Island. Topics include MS Office, Internet basics, coding languages, graphic design, 3D printing, audio production, video production, podcasting, and more. 

We are looking for someone we can count on to:

Own:

• Curriculum development, including designing instructional guides, technical documentation, and multilingual accessible learning materials for patrons

Teach:

• Best practices to staff who lead tech programs at their branch

Learn:

• New and emerging technologies to be incorporated into the department initiatives and the classroom/computer lab setting

Improve:

• Processes for peak efficiency as well as library patrons’ learning experience and knowledge of emerging technologies

Some expectations for this role are that within:

1 month, this person will:

• Onboard, visit branches, interact with stakeholders including Library Managers and create goals with their manager

3 months, this person will:

• Contribute to departmental projects and provide instructor-led tech classes as needed

6 months and beyond, this person will:

• Initiate outreach with potential partners/organizations, identify and provide solutions for gaps in service and support NYPL initiatives

Responsibilities: 

• Support implementation of digital literacy curriculum for a variety of modalities, platforms, and scales, leveraging emerging educational technologies
• Create project management workflows and technical documentation for curriculum development cycle
• Manage professional development for staff teaching tech classes
• Use effective classroom training techniques, promoting active learning, adapting instruction to meet the needs of learners, and encouraging individual practice
• Assist with program metrics analysis including survey data to assess impact and compile reports
• Develop patron-centered learning experiences in collaboration with team
• Growth mindset when receiving and incorporating feedback from leaders and peers
• Teach public-facing tech classes as needed
• Travels throughout Manhattan, Staten Island, and the Bronx as needed
• Perform other related duties as required

Required Education, Experience & Skills

Required Education & Certifications

• Bachelor’s degree or 4+ years of additional related experience

Required Experience

• 2+ years of experience teaching, instructing and/or training adults technology or related programs

Required Skills

• Knowledge of educational technology and tech trends with a strong aptitude for learning emerging technologies quickly
• Knowledge of pedagogical concepts, research in the learning sciences, and data analytics 
• Ability to teach in both traditional classroom and virtual classroom setting
• Extensive experience using Macs and Windows machines
• Experience using learning management systems
• Familiarity with programming concepts and techniques
• Ability to work well both independently and collaboratively
• Ability to communicate authentically across all organizational levels; must be adept at active listening and building collaborative relationships with diverse stakeholders
• Familiarity with communities being served, with knowledge and understanding of local needs and resources

Managerial/Supervisory Responsibilities

• None

More…

Core Values

All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems 
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Office setting 
• Branch library setting
• Computer lab

Physical Duties

• Lifting/moving items up to 20 lbs may be required
• May require travel within NYC

Pre-Placement Physical Required?

• No

Union/Non Union

• Non-Union

FLSA Status

• Non-Exempt

Schedule

• 35 hours per week
• Monday-Friday from 10:00 am to 6:00 pm; occasional evenings and weekend shifts required 

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate’s specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

About The New York Public Library

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.