Specialist – Learning Strategy

United AirlinesEmployee, Full-Time$66k – $86kOn-SiteChicago, IL

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Description

Minimum Qualifications: 

  • 1+ years of relevant experience
  • Up to 10% travel as needed 
  • Proficient to expert level Microsoft Office (Excel, Word, PowerPoint, and Outlook) skills 
  • Experience with a learning management system (LMS), preferably Cornerstone (or comparable web based LMS)
  • Task/Program Management experience
  • Employee Training experience
  • Problem Solving skills
  • Stakeholder Management experience
  • Learning and development experience (designing and/or facilitating programming)
  • Must be legally authorized to work in the United States for any employer without sponsorship 
  • Successful completion of interview required to meet job qualifications

Preferred Qualifications:

  • Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem-solving. Apply critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security. 
  • Presentation Skills
  • Experience working as part of a team
  • Analytical thinking skills

Qualifications

About the job

The Specialist – Learning Strategy role will provide hands-on coordination and support across multiple learning initiatives, managing schedules, systems, communications, materials, and content design updates to the Learning Strategy team. Responsible for managing administrative tasks in addition to collaborating on special projects. This role is a great fit for those with strong organization skills, who pay attention to details, possess the ability to understand stakeholder needs and provide thoughtful solutions, thrive in a fast-paced environment, and can work both collaboratively and independently. 

Core accountabilities / key responsibilities: 

  • Assists with the deployment of multiple training programs for United employees 
  • Supports facilitation of learning programs and sessions, helping create a positive, engaging, and consistent learner experience 
  • Drafts communications and communication plans for programs and key initiatives
  • Assists with the analysis of program effectiveness, surveys, and ROI 
  • Manages sessions, registrations, and attendance in TakeOff (Cornerstone), our Learning Management System (LMS)   
  • Manages logistics for program participants and external consultants/faculty 
  • Provides administrative support, including ordering supplies, managing invoices, data management, and organizing and maintaining files 
  • Coordinates the execution of meetings and events, i.e., preparing meeting materials, ordering group lunches, confirming attendees, coordinating virtual meetings 
  • Assists with ad hoc projects as needed   

The base pay range for this role is $66,500.00 to $86,616.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com

delivery-peopleInstructional DesignCorporate L&DEntry
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