About the Role & Team

As an Instructional Designer for Disney Vacation Club Learning & Development, you will partner with subject matter experts, stakeholders, and leaders to analyze learning needs, design effective learner-centered experiences, leverage technology, and deliver content across a variety of modalities including e-learning, instructor-led training, virtual training, performance support tools, and blended learning solutions. This role requires a mindset that embraces creativity, continuous improvement, collaboration, and results-oriented outcomes to develop engaging learning solutions that drive performance and support business objectives.

You will report to the Manager, Learning & Development.

This is a Full-Time role.

What You Will Do

You will create engaging learning experiences that help Cast Members build knowledge, develop skills, and drive business results. Working closely with subject matter experts, business leaders, and stakeholders, you will identify learning needs, design and develop innovative solutions, leverage learning technologies, and measure effectiveness to ensure learning programs support performance improvement and organizational goals. Success in this role requires a creative, collaborative, and results-oriented mindset, along with a passion for continuous improvement and delivering exceptional learner experiences across a variety of formats and platforms.

Learning Strategy & Design

• Partner with stakeholders, subject matter experts, and leaders to conduct needs analyses, identify performance gaps, and uncover learning opportunities that support business objectives while applying instructional design methodologies, including ADDIE, to create effective learning solutions.
• Design engaging, accessible, and inclusive learning experiences that drive behavior change and performance improvement across multiple delivery methods, including e-learning, instructor-led, virtual, and blended learning environments.
• Develop learning objectives, scripts, storyboards, facilitator guides, learner guides, assessments, and job aids while incorporating innovative approaches such as storytelling, scenario-based learning, simulations, and gamification to enhance learner engagement and retention.

Content Development & Technology

• Develop digital learning content using tools such as Articulate 360, Rise, Storyline, PowerPoint, and other learning technologies, while packaging and deploying content in required formats, including SCORM-compliant learning assets.
• Leverage emerging technologies and AI-enabled tools to enhance learning effectiveness, learner engagement, and operational efficiency while ensuring all deliverables meet quality, accessibility, functionality, and Disney brand standards.
• Collaborate closely with subject matter experts, business leaders, and cross-functional teams to align learning solutions with organizational goals, facilitate design reviews, and provide recommendations based on instructional design best practices and evidence-based learning principles.

Project Management

• Manage multiple learning projects simultaneously by developing project plans, coordinating timelines, meeting deadlines, and proactively identifying risks and mitigation strategies while maintaining high-quality deliverables.
• Communicate project status, challenges, and resource needs in a timely and professional manner while building strong partnerships with stakeholders throughout the project lifecycle.
• Measure learning effectiveness through assessments, analytics, stakeholder feedback, and quality assurance reviews, then analyze learner and business performance data to implement improvements and maintain learning content for ongoing relevance and impact.

Required Qualifications & Skills

• 3+ years of instructional design, learning development, content development, or related experience.
• Experience designing learning solutions across multiple modalities, including instructor-led, virtual, and e-learning environments.
• Strong written and verbal communication skills.
• Demonstrated ability to build partnerships and influence stakeholders at multiple organizational levels.
• Experience managing multiple projects and competing priorities.
• Proficiency with Microsoft 365 applications.
• Experience using e-learning authoring tools and content development platforms.

Preferred Qualifications

• Experience with Articulate 360, Rise, Storyline, Camtasia, Vyond, or similar tools.
• Knowledge of learning management systems and learning content repositories.
• Experience using AI tools to support instructional design workflows.
• Experience facilitating training and Train-the-Trainer programs.
• Knowledge of modern learning methodologies and learning analytics.

Education

• Bachelor’s degree in Instructional Design, Education, Human Resources, Organizational Development, or a related field is required.
• Master’s degree in Instructional Design, Learning Technologies, Education, or a related discipline is preferred.

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

The hiring range for this position in Celebration, FL is $68,600.00 to $91,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About Disney Vacation Club:

Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Development, LLC, which is part of a business we call Disney Vacation Club.

Disney Vacation Development, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

To learn more about Disney’s policies on the use of AI for candidates, click here.

Disability Accommodation For Employment Applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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