Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Sales Enablement team helps Stripe’s sales teams develop the knowledge and skills to support our users effectively. We build onboarding and ongoing learning experiences covering Stripe’s products, sales processes and tools, sales skills, and business knowledge.

We work with subject matter experts and cross-functional partners to turn complex information into practical learning resources. Through self-serve content, practice, and feedback, we help sellers build and apply skills in their day-to-day work.

What you’ll do

You’ll design, build, and maintain learning content that gives Stripe’s sales teams a consistent foundation for their work. Your projects will include e-learning modules, blended learning resources, and performance support tools that help sellers learn new concepts and apply them.

Working with enablement teammates and subject matter experts, you’ll clarify learning needs, develop content using established frameworks, and improve materials based on feedback and learning data. You’ll manage your assigned projects, communicate progress, and keep content accurate as products and processes evolve.

Responsibilities

• Design and develop e-learning modules, blended learning resources, and performance support tools aligned with defined learning objectives
• Use authoring, visual design, and approved artificial intelligence tools to create and update instructional content
• Partner with product marketing, operations, and other subject matter experts to gather information and validate content accuracy
• Apply instructional design and user experience principles to create clear, practical learning experiences
• Assess learning needs with stakeholders and translate capability gaps into focused content and activities
• Use learner feedback and learning activity data to evaluate content effectiveness and make improvements
• Maintain existing materials and manage assigned projects, communicating progress, dependencies, and competing priorities

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience in instructional design, sales enablement, or a related learning-content development role, applying instructional design principles and established frameworks
• Experience using e-learning authoring tools, such as Articulate Rise or comparable software, to build structured learning experiences
• Ability to explain complex information through clear writing, visual design, and learning activities
• Experience collaborating with subject matter experts to learn unfamiliar products or processes and develop accurate content
• Experience managing content-development tasks and deadlines, incorporating feedback, and using learning data to improve materials

Preferred qualifications

• Experience developing learning content for sales or other customer-facing teams
• Familiarity with sales processes and methodologies
• Experience using large language models to support learning-content development
• Experience with Adobe Creative Suite, video editing, or other multimedia production tools
• Experience designing game-based or mobile learning
• Familiarity with agile development methods or Kanban

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $109,000 – $163,400. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we’re looking for people with passion, grit, and integrity. You’re encouraged to apply even if your experience doesn’t precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge assumptions. Join us.