FII USA, Inc. is seeking a Multimedia Instructional Designer – Manufacturing Training to develop engaging, effective multimedia training materials that translate technical documentation and manufacturing processes into practical learning experiences. Once a part of the team, you will be responsible for a wide variety of tasks within the Training and Development Department in a manufacturing environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.
The Multimedia Instructional Designer – Manufacturing Training will collaborate with Engineering, Quality, Operations, trainers, and subject-matter experts to develop instructional materials, produce multimedia training content, and create assessments that support employee understanding, skill development, and consistent manufacturing practices.
Responsibilities
- Manage assigned training development projects from initial requirements gathering through content development, review, pilot testing, approval, and final deployment.
- Collaborate with subject-matter experts, supervisors, trainers, and employees to identify training needs, analyze job tasks, and determine required knowledge and skills.
- Develop measurable learning objectives, course outlines, lesson sequences, training prerequisites, delivery methods, and assessment strategies.
- Create storyboards, facilitator guides, learner materials, job aids, scripts, narration, shot lists, and other instructional design materials.
- Plan and coordinate production-floor filming, photography, screen recordings, equipment demonstrations, and subject-matter expert participation.
- Produce and edit training videos, photographs, audio recordings, graphics, animations, demonstrations, and interactive learning content.
- Convert technical procedures and manufacturing processes into clear, engaging training materials that accommodate employees with varying levels of experience and learning needs.
- Ensure training content aligns with approved work instructions, controlled documents, and applicable revisions, including required safety, quality, electrostatic discharge (ESD), and escalation requirements.
- Identify discrepancies in source documentation or manufacturing processes and coordinate resolution with the appropriate subject-matter experts before finalizing training materials.
- Develop knowledge checks, quizzes, scenarios, answer keys, practical-skill evaluations, scoring rubrics, and remediation materials to measure learning outcomes.
- Coordinate technical reviews and pilot training sessions with representative learners and trainers to evaluate content accuracy, usability, and effectiveness.
- Analyze learner feedback and assessment results to identify improvement opportunities and revise training materials as needed.
- Prepare complete training packages for learning management system (LMS) deployment, including approved media, course information, intended audience, prerequisites, assessments, and version details.
- Participate in user-acceptance testing and resolve content, media, accessibility, and learner-experience issues before publication.
- Develop train-the-trainer materials and provide course guidance to support consistent training delivery.
- Maintain source files, original media, templates, asset libraries, permissions, and production equipment for assigned projects.
- Review, revise, or retire training materials when controlled documentation changes or approved training effectiveness findings require updates.
- Other duties as assigned.
Qualifications
- Associate or bachelor’s degree in Education, Training and Development, Marketing, Communications, Media Production, Technical Communication, or a related field preferred.
- Two or more years of experience in instructional design, technical training development, e-learning development, multimedia production, or a related field required. An equivalent combination of education and relevant experience may be considered.
- Experience developing manufacturing or technical training materials preferred.
- Portfolio demonstrating instructional scripts, storyboards, videos, job aids, assessments, or interactive learning content required.
- Working knowledge of instructional design principles, adult learning, task analysis, measurable learning objectives, lesson sequencing, and assessment development.
- Strong scriptwriting, storyboarding, visual communication, and technical-content organization skills.
- Hands-on experience with video production, photography, audio recording, screen capture, graphics, editing software, and e-learning authoring tools.
- Ability to translate complex technical information into clear, practical learning experiences for employees with varying experience, literacy, and language backgrounds.
- Ability to develop knowledge checks and practical-skill assessments that effectively measure learning objectives.
- Knowledge of accessibility practices, captioning, visual design, and content usability preferred.
- Familiarity with learning management systems and e-learning content standards, such as SCORM, preferred.
- Strong project-management and organizational skills, with the ability to manage multiple projects, reviews, revisions, and deadlines.
- Excellent written, verbal, visual, and interpersonal communication skills, with the ability to collaborate effectively across departments.
- Ability to stand for extended periods and occasionally bend, crouch, kneel, or reach while filming demonstrations.
- Ability to occasionally lift and carry camera, lighting, or training equipment weighing up to 25 pounds.
Reasons you should work for us:
- Comprehensive benefits package including medical, dental, and vision insurance coverage.
- Basic life insurance and short-term disability coverage provided by employer.
- Supplemental life insurance and long-term disability coverage options available.
- 401K with employer contribution.
- Personal, Vacation, and Holiday paid time off for all full-time employees.
- Onsite Aurora Health & Wellness Center available for all employees.
- Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
About Foxconn WI
FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.
FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.