Overview
At Worldwide Learning (WWL), our mission is to inspire every person and organization on the planet to reach their potential through learning. With technology evolving rapidly, having a skilled workforce is more important than ever. We believe that making learning accessible to all is key to fostering a diverse and inclusive culture, helping people excel both personally and professionally, and igniting innovation.
We are looking for a strategic, analytical, and collaborative individual to join our team as a Worldwide Learning Program Manager. In this role, you will design and own programs that help users learn using cutting edge Microsoft technologies, upskill to meet the moment with AI, and build their professional identities and relationships within the Microsoft ecosystem.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
In the WWL Learning Program Manager role, you will be responsible for the following:
- Design of breadth membership programs to upskill technical and productivity workers across the Microsoft ecosystem and help them grow professionally.
- Creation of technical requirements and designs for member-facing experiences covering the full membership lifecycle.
- Work with cross-functional partners in marketing and across WWL to create communications and in-person experiences for program members.
- Program management and stewardship, including defining success metrics, introducing new benefits, and managing program costs.
- Culture: Be a trusted partner to executives and an active participant in WWL strategy and planning.
Qualifications
Required/minimum qualifications
Master’s Degree or equivalent AND/OR 1+ year(s) experience in Learning and Development, management consulting, program design, relevant technical roles, business development, OR Vocational qualification or higher education degree (e.g., Bachelor’s Degree) AND/OR 2+ experience in learning and development, management consulting, program design, relevant technical roles, business development, research, industry, OR equivalent experience.
- Experience creating frameworks and articulating organization-wide strategies with an outside-in perspective.
- Experience working with industry upskilling and credentialing programs, and familiarity with the rapidly changing AI landscape for both knowledge workers and developers.
- Experience defining product strategy, prioritize across features, and align cross-functional teams (engineering, design, research).
- Communication, storytelling, and stakeholder management experience.
- Experience in defining success metrics and measuring impact.
Preferred Qualifications
Master’s Degree or equivalent AND 4+ years experience in learning and development, management consulting, program design, relevant technical roles, business development, OR Vocational qualification or higher education degree (e.g., Bachelor’s) AND 6+ years experience in learning and development, management consulting, program design, relevant technical roles, business development, research, industry, OR equivalent experience.
Integrated Learning IC4 – The typical base pay range for this role across the U.S. is USD $96,500 – $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 – $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 14, 2025.
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