Associate Manager, Learning Design & Enablement

About The Job: 

Mission statement of the role, incl. high-level outcomes

At Saucy! by KFC, we’re building more than craveable chicken — we’re building capability, confidence, and a culture of continuous learning. As the Associate Manager, Learning Design & Enablement, you’ll be the architect of how learning comes to life at Saucy! — transforming subject-matter expertise from Operations, Food Innovation, and Technology into engaging, scalable, and impactful training experiences.

You’ll lead the design, build, and maintenance of learning programs and digital content — creating the systems, templates, and tools that enable consistency and speed across the organization. This role requires a blend of instructional design expertise, digital learning production capability, and cross-functional collaboration. The ideal candidate brings hands-on experience with e-learning development, content management systems, and learning analytics — ensuring every learning touchpoint supports performance, engagement, and growth. 

Your Day-To-Day Mission: 

Scope of responsibilities and detailed set of desired outcomes grounded in strategic imperatives

Project Management (20%)

• Act as the connective tissue between functional experts (Ops, Food Innovation, Tech) and learners to align training priorities and delivery approaches — ensuring content is consistent, prioritized, and integrated across initiatives.
• Facilitate working sessions with stakeholders to ensure learning objectives, content flow, tone, and methods are consistent across functions.
• Define project timelines, manage training budgets, and ensure deliverables are on time, within budget, and aligned with Saucy!’s brand standards.
• Partner with internal and external vendors when needed to execute high-quality learning programs.

Design & Develop Learning Solutions (55–60%)

• Lead the end-to-end design and enablement of scalable learning systems and programs that translate expert-driven content into engaging training experiences.
• Build and maintain reusable templates, frameworks, and style guides that ensure consistency and speed across all learning materials.
• Design framework and develop systems for full cycle learning programs: e-learning, microlearning, and blended programs.
• Curate and edit technical content from SMEs, transforming it into learner-friendly, actionable materials content,
• Maintain the digital learning infrastructure, ensuring accessibility, visual appeal, and alignment with Saucy!’s brand and tone.
• Partner with Technology to ensure LMS integration and performance tracking functionality.
• Manage updates to existing training assets, ensuring relevance and alignment with operational priorities.

Content Management & Communications (15–20%)

• Evolve and maintain the content ecosystem within the Learning Management System and Content Management System (CMS).
• Ensure training materials are intuitive, visually engaging, and easy to access across digital platforms.
• Coordinate rollout of new training modules and communications in partnership with Operations and HR.
• Measure engagement and adoption, using data to refine and optimize learning delivery.
• Partner with Communications to synchronize learning campaigns with broader brand messaging.

Build Know-How & Evaluate Effectiveness (5%)

• Translate learning analytics and feedback into continuous improvement strategies.
• Educate internal partners on learning best practices, instructional design principles, and digital enablement tools.
• Stay informed on learning trends, tools, and technologies to evolve Saucy!’s learning systems.
• Contribute to a culture of curiosity and innovation, promoting accessible learning at every level.

Your Profile: 

• Experience, qualifications, technical skills, behavioral competencies, and mindset

Education & Certifications

• Bachelor’s degree in Instructional Design, Learning Technology, Communications, or related field.
• Certification in e-learning development or learning systems (e.g., Articulate Certified, ATD, CPLP) preferred.

Experience

• 3–5 years in instructional design, learning development, or enablement role within a multi-unit or retail/hospitality environment.
• Proven hands-on experience with e-learning design and LMS/CMS administration.
• Demonstrated success in creating scalable, interactive, and visually engaging training content.
• Strong grasp of ADDIE or SAM models, adult learning principles, and data-driven training evaluation.
• Adept at cross-functional collaboration and project management in a high-growth, fast-moving organization.

Skills & Mindset

• Creator & Curator: Skilled at transforming complex ideas into engaging learning tools.
• Tech-Savvy Designer: Proficient in tools like Articulate 360, Rise, Camtasia, Canva, or Adobe Suite.
• Strategic Builder: Develops frameworks and systems that scale efficiently.
• Data-Informed Storyteller: Uses analytics to drive continuous improvement.
• Collaborative Partner: Brings structure, clarity, and influence across multiple stakeholders.
• Bold, Creative, and Curious: Embodies the Saucy! spirit—energized, hands-on, and people-first.

What’s In It For You: 

Benefits of this role, including impact on the transformation of an iconic brand, joining a high-performing team, and opportunities to grow and extend influence

Work-hard, play-hard: Saucy! by KFC is proud to offer industry-leading benefits to our talent…

What’s In It For You

• Competitive Salary + Bonus Eligibility
• Hybrid Work Schedule + Flex Fridays
• Up to 4 Weeks Vacation + Holidays + Volunteer Time Off
• 401(k) with 6% Match (Immediate Vesting)
• Comprehensive Medical, Dental, Vision, and Life Insurance
• Career Growth & Leadership Development Programs
• Free Meals, Discounts, and Exclusive Perks

Internal Eligibility Requirements:

• Must be employed with Saucy! By KFC or Yum Brands for a total of 12 months
• Must have alerted your coach and HRBP of your interest in applying
• Must be in good standing in your current role (incl. performance improvement plan) and have received a “Success” rating or better on your most recent performance review
• Must meet the minimum requirements of the role.