Job Description 

Responsibilities

The Administrator, II Learning Solutions will provide general administrative and technical support for LMS. By leveraging exceptional communication, technical, and teamwork abilities, they will effectively address the complex demands of the organization. The Administrator, II Learning Solutions will collaborate closely with Stakeholders, Program Leads, Subject Matter Experts, and Instructors to ensure a comprehensive and seamless LMS setup, configuration, maintenance, and daily operation. They will partner with training and development professionals to deliver cutting-edge programs and content tailored to the organization’s requirements.

They will assist and back-up other administrators for any issues that are brought in for 24 x 7 support. They will collaborate with training and development professionals to deliver responsive programs and content to meet the needs of the organization.  

Responsibilities

LMS Setup, Maintenance & Operation:

• Responsible for day-to-day management of LMS to ensure seamless execution to serve learning needs
• Monitors LMS enrollments, creates & assign LMS courses, configures curriculums, uploads course content, loads schedules, maintains LMS training calendar & master course catalog, adds, updates, & retires courses.
• Configure, maintain, & continuously Improve LMS tools, dashboards & control panels, Set up data definitions (standard & custom fields across LMS objects), group definitions, user definitions & access rights (Administrator, Management, End-user), and instructor-led training item definitions
• Setup WBT for both internally and vendor-developed course content, establishing the master LMS training catalogue,
• Define roles, permissions, groups and structure of LMS for learners.
• Driving the identification and establishment of training requirements, as well as creating tailored training plans for specific job roles, in partnership with management.
• Offering expert advice to various lines of business on leveraging the LMS and supporting business requirements surrounding training plan administration, while maintaining data integrity through close collaboration with stakeholders and IT resources.

Training Records & Report Scheduling Support:

• Leading the review, testing, and implementation of system upgrades or patches, while proactively notifying training teams of updates, mitigating potential disruptions.
• Continuously monitoring the progress of assigned team member training to guarantee annual requirements are met, preparing comprehensive compliance reports and communicating concerns to appropriate leaders, and ensuring accurate records of all professional learning opportunities.
• Serving as the content/program owner for blended learning programs deployed in the LMS, including adding new content, updating or retiring outdated materials, analyzing usage and adoption, and ensuring assignments are processed and tracked effectively (right content-right audience-right time).

LMS User Training & Support: 

• Provide customer training & support of LMS including answering questions, providing advice & basic troubleshooting to resolve problems; investigate and seek solutions to complex issues, Refer to LMS vendor for problem resolution as necessary.
• Train & mentor LMS Power Users in support of their programs. Design & deliver new hire & rollout training sessions on LMS as directed. Create job-aids, toolkits, other collateral to document and communicate LMS processes and best practices

LMS Reporting:

• Design & run scheduled & ad-hoc reports to monitor key metrics for roster management, facilities coordination, learner activity tracking, engagement, success, trends, monthly enrollments, completions, training evaluations, training compliance, and surveys.

Qualifications

Education

• Bachelors’ Degree or relevant years of industry experience in HR, IT and/or LMS system management, or related areas of study.

Experience

• 2-3 years’ experience in a learning administration role
• Report development and analysis expertise with Excel to manipulate and create reports. SQL a plus.
• Demonstrated expertise at partnering cross-functionally with client partners and internal stakeholders.

Specialized Skills & Competencies 

• Ability to multi-task 
• Ability to work well with others
• Ability to maintain composure in high stress 
• Excellent time management and organization skills
• Brings a positive attitude and team-oriented approach to tasks

Other Job Requirements 

Travel

• No travel required

Physical Effort

Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. 

Overview

At Spirit, we live “More Fly.” It’s not just about getting from point A to B—it’s about feeling fly while you’re at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel.

Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn’t the limit—it’s just the beginning!

EEOC Statement

Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.