Description

The Operations Risk & Compliance (ORC) Talent Development team is looking for a Senior Learning Experience Designer to elevate compliance training through strategic consultation and immersive, performance-driven learning solutions. This senior-level role blends strategic thinking with hands-on instructional design to deliver engaging, scalable training aligned to regulatory and business needs.
In this role, you will partner with global business leaders, subject matter experts and leadership development teams to define learning strategies, assess performance gaps, and design innovative content across modalities. You will also evaluate impact, drive continuous improvement, and lead complex learning initiatives with minimal oversight.

Key job responsibilities

• Serve as a strategic thought partner to senior leaders and cross-functional stakeholders to develop learning strategies that align training programs with compliance priorities, business goals, and learner needs.
• Conduct performance analysis and needs assessments to identify learning opportunities and recommend right-sized, scalable solutions, mapped by audience.
• Translate complex regulatory and operational requirements into engaging learning experiences using evidence-based instructional design.
• Design and develop multimodal training content, including eLearning, videos, simulations, job aids, and instructor-led materials.
• Establish and maintain design standards, templates, and scalable development processes across learning projects.
• Guide the use of appropriate learning technologies and modalities to drive engagement, retention, and behavior change.
• Define learning success metrics and evaluation strategies aligned to business outcomes.
• Analyze training effectiveness and share insights with stakeholders to guide decision-making and demonstrate business impact.
• Manage multiple high-impact projects with competing deadlines in a fast-paced and ambiguous environment.
• Stay current on learning science, technology trends, and compliance best practices to drive innovation and content quality.
  

About the team

The ORC Education & Creative Services team develops high-quality training and performance support that drives regulatory compliance and business efficiency. We partner across Worldwide Operations to deliver learning experiences that empower employees, mitigate risk, and scale operational excellence.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor’s degree
• Experience in adult education

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience in learning sciences
• Experience with change management
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.