nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The Instructional Designer designs and delivers learning programs that drive adoption of nCino’s products across customers, partners, and employees. This role develops eLearning modules, videos, and training materials by collaborating with subject matter experts and cross-functional teams. Working under senior guidance, the position focuses on executing enablement projects while building expertise in banking technology and instructional design methodologies.

Responsibilities

• Develop learning modules, certification content, instructional videos, and interactive materials using eLearning authoring tools and design platforms under guidance from senior team members
• Work with subject matter experts to create engaging learning experiences that translate technical concepts into accessible content
• Update and maintain existing learning content based on product releases, system changes, and business requirements
• Support enablement initiatives for customers, partners, and employees across product-specific and operational system training
• Follow established quality assurance protocols, instructional design standards, and project timelines for assigned deliverables
• Contribute to the development of bite-sized, self-help enablement content libraries for diverse audiences
• Assist with gathering learner feedback and usage data to support continuous improvement efforts
• Support facilitation of enablement sessions, webinars, or workshops as needed
• Execute content creation tasks within larger certification and enablement programs
• Build foundational expertise in assigned nCino products, banking systems, and instructional design methodologies
• Communicate project status and coordinate with stakeholders under direction of senior team members

Qualifications

• Undergraduate degree in education, instructional design, business, or related field (or equivalent experience)
• 2+ years of instructional design, training, or related experience 
• Basic understanding of cloud-based software platforms 
• Proficiency with Microsoft Office suite and collaboration tools 
• Willingness to learn banking/lending concepts and technical platforms
• Strong written and verbal communication skills with ability to present to diverse audiences 
• Proficiency with eLearning authoring tools and learning management systems 
• Understanding of instructional design principles and adult learning methodologies 
• Demonstrated ability to collaborate effectively with subject matter experts and cross-functional teams 
• Experience creating multimedia content including videos, graphics, and interactive materials
• Ability to manage multiple projects and meet deadlines

Preferred

• Experience with eLearning authoring tools and learning management systems (Elucidat, Canva, Descript, Adobe Express, Wistia or similar)
• Experience facilitating virtual training sessions or webinars
• Experience creating content for external audiences (customers or partners) in addition to internal training
• Experience with AI tools for content development and workflow optimization
  

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
 

The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.

The base salary range for this job is:

$58,700.00 – $93,900.00

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com. 

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success.  We strive to create workplaces where employees are empowered to bring their authentic selves to work. 

About nCino

About Organization

The Company was founded to help financial institutions digitize and reengineer business processes to boost efficiencies and create better banking experiences. With over 2,700 customers worldwide - including community banks, credit unions, independent mortgage banks, and the largest financial entities globally - nCino offers a trusted platform of best-in-class, intelligent solutions. By integrating artificial intelligence and actionable insights into its platform, nCino is helping financial institutions consolidate legacy systems to enhance strategic decision-making, improve risk management, and elevate customer satisfaction by cohesively bringing together people, AI and data.

Working at nCino means you don't have to choose between joining a great culture or building great products - we're proof you can do both. Our core values are deeply entrenched in our culture (#LiveTheSix!), and our growth relies on our employees’ abilities to learn new skills, accept new responsibilities, and assume leadership roles on our growing teams.

At nCino, we understand that diversity is a large part of what drives our success, and our inclusive environment is a place where all perspectives and experiences are welcome. We believe that supporting our employees is more than encouraging them to add pronouns to their Slack profiles or providing mental health resources (though we do those things, too!). We strive to create a safe space where employees feel they can come to work as their true selves.

By providing our employees with resources to further their knowledge in their roles, we enable nCino to continue powering the next era of financial services.