Position Summary

The Instructional Design Specialist provides strategies and solutions to satisfy the ongoing development needs of individuals and teams to meet the strategic and business goals of the organization. This person creates and facilitates training programs using virtual training (webinars), eLearning, and blended/interactive classroom materials for Centria Healthcare team members, bite-sized (microlearning) and skills-based learning experiences. The role leverages AI tools and emerging technologies to adapt rapidly to changing business needs and provides comprehensive support for webinar functions for both operational and clinical leadership. This position requires demonstrated skills in needs analysis, project management, course development, evaluation, and presentation. A wide degree of creativity and latitude is expected.

Duties and Responsibilities  

The below reflects the essential functions considered necessary for an Intake Specialist and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties.

Creat engaging learning activities and complelling course content and reshape content for changing needs. 

• Work with subject matter experts to identify the target audience’s training needs.
• Visualize instructional graphics, the user interface, and the finished product ensuring content matches the established objectives.
• Design and develop storyboards and interaction models for simulations.
• Analyze and apply trends and best practices in learning technologies, including AI tools, and instructional design.
• Design and develop bite-sized (microlearning) modules, skills-based learning experiences, and other exercises and activities that enhance the learning process.
• Leverage AI tools and emerging technologies to streamline content creation, enable personalization, rapidly adapt learning solutions to meet changing business needs, and create supporting material/media (audio, video, simulations, role-plays, games, etc.).
• Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course.
• Maintain project documentation and course folders.

Learning Management System Administrative Tasks and Ad hoc Projects

• Support learning via a Learning Management System (LMS).
  • Edit, upload, and maintain e-learning content and webinars.
  • Troubleshoot courses as needed to support the end-user experience.
  • Update user accounts as needed to ensure accurate reporting.
•  Respond to helpdesk tickets related to training team functions.
• Assist with ad hoc projects at the direction of leadership as needed. 

Support webinar functions for both operational and clinical leadership

• Assist with the creation of webinar materials.
• Host webinars and related meetings.
• Work collaboratively with facilitators and other stakeholders to ensure successful delivery.
• Craft and send out follow-up content that reinforces the material covered.
• Maintain a calendar of webinar events.
• Maintain a catalog of webinar materials that ensures compliance with ACE guidelines.

Compliance with Centria’s Code of Conduct, policies and procedures, and Federal and State laws.

Responsibility to report violations of Company policies or the Code of Conduct.

Education

• Bachelor’s Degree, or equivalent experience

Work Experience

• Two (2) + years’ experience in instructional design, educational technology, or similar relevant field
• Experience in learning management tools such as SCORM
• Experience in learning theories and instructional design models
• Experience working with a Learning Management platform such as Relias
• Demonstrated experience using and adopting AI tools (e.g., generative AI for content development, AI-powered authoring platforms, or adaptive learning technologies) to create efficient, personalized, and scalable training solutions that meet evolving business needs.

Equipment and Technology Requirements

• Basic computer skills
• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet, Gemeni)
• Proficiency with Articulate 360, required
• Proficiency with Camtasia or other video editing software suite, preferred
• Working knowledge of Adobe Creative Cloud, preferred
• Working knowledge of Vyond, preferred

Other Competency Requirements

An initial assessment of competency will be completed during the interview period and evaluated on an ongoing basis.  

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Able to communicate expressively and receptively

Knowledge and Skills

• Proficiency in instructional design tools such as Articulate 360 and presentation programs such as PowerPoint and Google Slides;
• Ability to write compelling copy, instructional text, audio, and video scripts;
• Ability to work independently under limited supervision;
• Proven lesson and curriculum planning skills;
• Demonstrated adaptability and flexibility to quickly pivot in response to changing business needs, deliver high-volume work at a rapid pace, invest additional time as needed, and proactively optimize processes to support business priorities;
• Proficiency in leveraging AI tools and technologies to design bite-sized microlearning modules, skills-based learning experiences, and personalized training content that supports rapid skill acquisition and business agility;
• Ability to organize, prioritize, and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks;
• Effective communication skills, both written and verbal, with internal and external stakeholders;
• Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes;
• Demonstrated strong work ethic with attention to detail, accuracy, and quality;
• Established track record of generating error-free work.

Rate

$70,000.00 – $80,000.00  plus bonus

Working Conditions

• Centria’s office hours are Monday through Friday from 8:30 AM – 6:00 PM
• Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives.

Physical Demands

While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.