Description

At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world’s leading technology companies. Our team builds products that customers love – from mesh routers to high-performance wired networking devices – and we’re looking for you to join us in shaping the future of the connected home.

As a Sr. Learning Experience Designer you will build engaging learning experiences for technical audiences at eero. You’ll work closely with leaders across eero to support learners across a wide range of technical capabilities and create learning solutions in a variety of modalities.

Key job responsibilities

• Partner with key stakeholders across eero to identify and analyze learning needs, utilizing industry data and user research to inform learning solutions
• Lead end-to-end design process from analysis through implementation
• Work with cross-functional teams to ensure learning experiences have measurable outcomes that drive business impact
• Design learner-centric solutions that use best practices in adult learning theory
• Communicate design concepts clearly throughout the lifecycle of the project to all key stakeholders
• Evaluate and optimize learning solutions through feedback mechanisms and data-driven insights
• Mentor junior team members on best practices in adult learning theory and design expertise
  

A day in the life

You will spend your day creating learning experiences, owning the full ADDIE process, working closely with stakeholders across eero, including Product, Engineering, Business Development, Partner Support, Marketing, and CX; ensuring learning experiences drive measurable business outcomes. You’ll be responsible for ensuring learning content meets the needs of each audience, is accurate and demonstrates appropriate technical depth, and follows best practices in adult learning theory. You will use a variety of authoring tools to create content in mediums including but not limited to instructor led, self directed / eLearning, video, gifs, job aids, and facilitator guides.

About the team

Interested in exploring career opportunities with eero?

Visit our careers page to view all open positions:
https://www.amazon.jobs/content/en/teams/devices-services/hardware-eero?country%5B%5D=US&keyword%5B%5D=eero

Basic Qualifications

• 5+ years in an instructional design role, building learning experiences for technical audiences
• University degree or equivalent experience in educational technology, instructional design, adult education, visual design, or similar field
• Proficient in authoring and design tools including but not limited to Articulate, Camtasia, Illustrator, Photoshop, Premier, or similar tools
• Excellent project management skills and ability to meet deliverables on time with a high degree of quality
• Able to share an online portfolio

Preferred Qualifications

• Prior experience with networking and wifi product lines
• Proven analytical/technical aptitude
• Experience measuring the effectiveness of learning programs to drive business impact
• Graphic design / videography experience
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $215,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.