At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

As an innovative and strategic leader in Learning & Development, you will drive the transformation of instructional design practices to create impactful, future-ready learning solutions. By leading a team of innovative instructional designers, you will cultivate a culture of creativity, experimentation, and continuous improvement, delivering training solutions that are modern, engaging, and aligned with business objectives.

In this role, you will work closely with stakeholders to translate assessed learning needs into dynamic, learner-centered experiences. You will advocate for the adoption of emerging technologies, novel instructional methods, and data-driven design approaches to enhance learning effectiveness and scalability.

Success in this role demands strong leadership, collaboration, and a forward-thinking mindset. You will be responsible for elevating instructional design capabilities, modernizing learning approaches, and driving innovation to keep pace with the evolving world of work.

Responsible for leading an effective Instructional Design Team to design learning solutions for business processes that meet the learning requirements of multiple audiences. Directly and through subordinates, identifies, designs and assesses training tools, resources, programs and policies that support the business needs and strategic plan while being responsive to business line training needs. Regularly interfaces with line management to identify training needs and ensure the effective implementation, communication, administration and assessment of training programs. Plans, organizes, and develops training curricula, materials, and programs to meet specific training needs. Analyzes learning needs and partners with subject matter experts to provide input for course content. Works with management to ensure course materials are current and relevant to training needs. Tracks and analyzes training programs by examining learner’s satisfaction levels, proficiency testing, and job performance. Provides instruction and guidance to Instructional designers. May include the design of computer-based training programs.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• 10 or more years of relevant experience
• Four or more years of management experience

Preferred Skills/Experience

• Advanced knowledge of the design, delivery, administration and evaluation of training and development programs
• Extensive knowledge of instructional design principles and adult learning theory
• Strong consultative, project management, analytical, planning and organizational skills
• Effective interpersonal, verbal and written communication skills
• Advanced degree and Instructional Design or Learning and Development experience preferred

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. 

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here. 

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 – $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.