About the role

The instructional designer leads the creation of high impact learning experiences that accelerate performance across GTM, customer, and partner audiences. The role blends learning science, content design, and cross functional collaboration to deliver scalable, measurable enablement that supports business outcomes. This person is responsible for analysing needs, designing end-to-end learning solutions, and producing engaging, accessible content that fits seamlessly into the broader enablement ecosystem.

This role will be a 6-month contract, with the potential of extension or permanent employment. We are open to candidates being located in the US, UK or Denmark.

Key Responsibilities:

Learning Strategy & Analysis

• Conduct needs analyses to identify performance gaps, behaviours, audience requirements, and business priorities.
• Partner with SMEs, product, marketing, sales, and GTM leaders to ensure accuracy, relevance, and alignment.

Instructional Design & Content Creation

• Design and develop learning experiences using data, insights, and evidence-based methodologies, like ADDIE, Design Thinking, and behavioural theory.
• Create online learning content: eLearning modules/courses, videos, quizzes, facilitator guides, job aids, assessments, and scenario-based learning.

Tools, Platforms & Delivery

• Develop content using authoring tools such as Articulate 360 Rise, eloomi, Synthesia, Camtasia, etc.
• Manage content within the LMS/LXP, ensuring structure, tagging, accessibility, and version control.
• Collaborate with team lead to ensure smooth deployment, tracking, and reporting.

Cross Functional Collaboration

• Work closely with product marketing, sales, customer success, and partner teams to capture insights and validate content.

You have:

• Proven experience as an instructional designer, learning experience designer, or similar role.
• Strong command of instructional design principles, adult learning theory, and performance consulting.
• Proven ability to design learning experiences across different formats, including self-paced, instructor-led or virtual instructor-led training, blended learning, and microlearning.
• Proficiency with authoring tools (like Articulate Rise 360) and LMS/LXP platforms.
• Excellent writing, storytelling, and visual communication skills.
• Ability to simplify complex technical or product concepts into clear, engaging learning.
• Have a strong understanding of Go-to-Market commercial audiences to ensure the learning experiences effectively address their needs.
• Clearly demonstrate how the created learning experiences address the defined program scope and contribute to the expected program metrics and outcomes.
• An agile mindset, with the ability to adapt quickly and iterate based on feedback, is a plus.

About us

Our platform provides customers with an immutable, historical archive of their data in systems such as Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk.

We protect our customers against everything, ranging from ransomware to simple accidents.

The majority of our back-end components are written in clean, modern C++ using mainly purpose-built components. Components responsible for business processes and data mining are built using Common Lisp. Everything runs on Linux.

We pride ourselves on backing up billions of objects over foreign APIs using imperfect networks on systems with finite memory and making it all happen in a performant, reliable, and predictable way.

Keepit is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform essential job functions.

We kindly ask you not to provide us with any sensitive categories of personal data when applying for a job with us. When applying for the vacancy, Keepit will process your personal data, and therefore we recommend that you also read our privacy policy, which describes our processing of personal data and your rights as a data subject.