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External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

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  • Navigate to the “My Experience” application page.
  • Locate the “Resume/CV” document upload section at the bottom of the page.
  • Use the “Select Files” button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The “My Experience” page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

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A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

As an instructional designer in the Office of Online Education, you will collaborate and lead teams of faculty and staff in designing high-quality online and blended learning experiences across schools, programs, and departments at Wake Forest University. Working closely with faculty and staff colleagues, you will consult on instructional activities; evaluate educational technologies and teaching practices; manage course design projects; build courses in the Learning Management System (LMS), collaborate with faculty on the design and delivery of their courses; design faculty development experiences; and contribute to related work on special projects, as needed.

Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions:

Project Management and Course Design (60%)

  • Ensure instructional integrity of the course development projects through a method of systematic design and clear course standards and objectives.
  • Provide recommendations for interface design, sequencing of instruction, use of assessments, and online interactive activities.
  • Serve as project manager for online and blended course development, coordinating course teams, including instructors, relevant academic support staff, and multimedia specialists, ensuring timely delivery of high-quality products.
  • Build out learner-friendly course experiences using Wake Forest’s online course platforms and learning technologies.
  • Support faculty during the delivery of their online courses, identifying and resolving instructional issues that occur while a course or project is active.
  • Identify and develop instructional best practices for online and blended learning environments.
  • Contribute to a transparent and equitable organizational culture where ethical and equity policies and practices are understood and lived out by all staff.

Consulting and Evaluation (30%)

  • Consult with faculty on the effective use of instructional design strategies, web-based resources, multimedia technologies, and instructional software to improve teaching for online delivery.
  • Research and evaluate new and emerging technologies, instructional design theories, and approaches and policies for potential application to instructional opportunities.
  • Evaluate the instructional effectiveness of programs, courses, and training products using new and existing standards.

Faculty Development and Special Projects (10%)

  • Support constituent groups served by online education at the university through training, on-demand help guides, and secondary technical support.
  • Propose and contribute to special projects that support educational goals of various schools or programs and align with the Office’s work on campus.

Required Education, Knowledge, Skills, Abilities:

  • A bachelor’s degree in relevant discipline (e.g., education, instructional design, learning sciences, curriculum and planning, educational technology, design thinking) and at least 2-4 years of relevant experience.
  • Two or more years of professional experience in instructional design working with credit-bearing courses in higher education.
  • Demonstrated ability in at least one Learning Management System and additional learning technologies relevant to online instruction in higher education.
  • Strong and comprehensive oral, written, and interpersonal skills that enable one to collaborate effectively with multiple constituencies in a fast-paced, dynamic work environment.

Preferred Education, Knowledge, Skills, Abilities:

  • A master’s degree in relevant disciplines (e.g., education, instructional design, learning sciences, curriculum and planning, educational technology, design thinking) and five years of relevant experience.
  • Significant experience developing courses in the Canvas learning management system.
  • Experience conducting quality assurance reviews around the design and delivery of new and existing online courses using internal or external standards.
  • Intermediate or advanced skills in website design, graphic design, analytics software, and/or video editing and production.

Accountabilities:

  • Responsible for own work.

Physical Requirements:

  • Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions:

  • No environmental conditions

Additional Job Description

Time Type Requirement

Full time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.

eLearning Technology | Instructional Design | University | Entry

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