Summary

The Opportunity

Hyatt Hotels Corporation is seeking a detail-oriented and collaborative Analyst, Learning & Capability Building to enable and enhance the execution of enterprise learning initiatives.

In this role, you will work closely with Learning Program Owners to support high-impact programs such as Compliance & Risk, Leadership, Operations training and more. You will be responsible for translating complex inputs into clear, practical content and communications, coordinating execution across stakeholders, and ensuring programs are delivered with quality, consistency, and speed.

This is an opportunity to operate at a high level on enterprise learning initiatives, applying clear, structured thinking and sound judgment to produce executive ready insights, communications, and recommendations that enable timely & informed decisions. The role is well suited for someone who thrives in fast moving environments, is comfortable navigating ambiguity, and brings both analytical strength and strong execution capability to large scale initiatives. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match 

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. 

The Role

This role is responsible to execute on Hyatt’s learning and capability building strategy by engaging in program design and development, stakeholder coordination, communication efforts, and analysis to enhance learning effectiveness and user experience.

This role partners with Learning Program Owners and internal stakeholders to understand colleague and business learning needs, supports communication to stakeholders and end users, and prepares analyses, content, and materials to support the delivery and effectiveness of enterprise learning programs.

The role supports high-impact initiatives (e.g., Compliance & Risk, Leader Learning) by translating complex inputs into clear, practical deliverables, coordinating execution across stakeholders, and ensuring programs are delivered with quality, consistency, and speed.

Detailed responsibilities include:

• Monitors measurements and metrics to assess the overall effectiveness of learning programs and tools – tracking impact on the performance of individuals and the business, and recommending approaches to improve adoption
• Partners with internal Hyatt functions to understand colleague and business learning needs, gather requirements, and support development of learning deliverables
• Supports development and execution of program communications to stakeholders and end users, ensuring clarity and consistency
• Partners with and supports management of external vendors and contractors for fulfillment of program deliverables
• Coordinates learning operations, including program logistics, registration, scheduling, and vendor-related activities
• Evaluates and recommends improvements to processes supporting learning strategy, including collection and use of HR data
• Prepares analyses, reports, and presentations as directed to evaluate effectiveness of programs and support recommendations
• Supports development, curation, and refinement of learning content and materials, incorporating feedback and evolving business needs
• Coordinates program activities, including timelines, deliverables, stakeholder inputs, and communication efforts across multiple workstreams
• Supports discovery efforts by gathering inputs, organizing information, and contributing to identification of key insights
• Identifies and organizes learning content and tools to support business needs as directed

The successful candidate will possess significant exposure to Hyatt systems and data, with the demonstrated ability to work with and through others to achieve business outcomes, communicate effectively across stakeholders, and manage multiple priorities with attention to detail. The person should be known for flexibility in working style and environments, comfortable working within established processes, supporting program execution, superior listening and communication skills, strong influencing skills, be able to manage projects with strong attention to detail, and contributing to continuous improvement efforts through analysis and feedback.

Qualifications

Qualifications 

Education

• BS Degree, preferably in business, hospitality, or human resources

Certificates, Licenses, Registrations

• Certification in training instructional design or delivery preferred

Computer Skills Needed to Perform this Job

• Proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint
• Basic experience working with data and reporting tools
• Understanding of user experience and content development practices
• Familiarity with digital collaboration and communication tools
• Exposure to Learning Management Systems (LMS) or Learning Experience Platforms (LXP) preferred

Additional Comments and Requirements

• Demonstrated ability to work with and through others to achieve business outcomes.
• Ability to interpret and analyze data to identify trends and summarize recommendations
• Flexibility in working style and environments, superior communication skills, and strong influencing skills.
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Flexibility in working style and willingness to learn
• Ability to follow direction and contribute to team deliverables

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $68,800 – $86,000. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.