EchoStar is reimagining the future of connectivity, with a business reach spanning satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, including brands like Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

This role will solve the challenge of transforming complex business processes into engaging, high-impact learning journeys for customer service agents and leadership. By collaborating with Subject Matter Experts and leveraging modern instructional strategies, this role ensures the workforce is equipped with the knowledge and skills necessary for operational success.

What Success Looks Like

• Serve as the primary LX architect for various business units, ensuring all training and communications are accurate and timely
• Lead the end-to-end design and project management of long-term and short-term training initiatives, including computer based training (CBTs) and interactive Rise/Storyline modules
• Leverage generative AI platforms and Large Language Models to accelerate the end-to-end content lifecycle
• Script and produce light production video content to provide immediate visual guidance to the field
• Conduct thorough needs analysis and incorporate adult learning theories to ensure training is engaging and effective
• Upload and manage all learning assets within the Oracle Learning Management System and other digital platforms

Minimum Requirements

• Bachelor’s degree in Education, Instructional Design, Communications, or a related field
• Experience using Adobe Creative Cloud, Articulate 360 Suite, or similar learning creation software
• Familiarity with modern LMS platforms (e.g., Oracle Learning Management System)
• Demonstrated experience independently managing multiple instructional projects from conception to evaluation

Compensation: $63,150 – $90,000 per year.

Key Skills & Focus Areas

• Instructional Design
• eLearning Development
• Multimedia Development
• AI & Learning Innovation
• Learning Technology Administration

About Organization

EchoStar is reimagining the future of connectivity, with a business reach spanning satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, including brands like Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.