Job Description

Symetra has an exciting opportunity to join our Retirement Division as a Learning Technology and E-Learning Specialist. 

About the role 

In this role, you will design, develop, and deliver engaging learning experiences that help employees build skills and achieve business goals. You’ll partner with subject matter experts and stakeholders to create impactful learning solutions while optimizing a seamless learner experience. 

Success in this position requires a blend of instructional design expertise, learning technology knowledge, project management skills, and a passion for creating inclusive, results-driven learning experiences. 

What you will do 

• Learning Design & Technology 

• • • Partner with subject matter experts and business stakeholders to identify learning needs and develop effective learning solutions. 
    • Design and develop engaging learning content, including e-learning courses, videos, job aids, knowledge checks, and blended learning experiences. 
    • Apply instructional design principles and adult learning practices to create accessible, learner-centered content. 
    • Manage and optimize LMS functionality to support scalable, user-friendly learning experiences. 
    • Evaluate learning effectiveness and continuously improve content based on learner feedback and business outcomes. 

• Curriculum Development 

• • • Review, design, and enhance training programs and curricula to support employee development and organizational goals. 
    • Recommend learning strategies and solutions that improve knowledge retention and performance. 

• Project Management & Collaboration 

• • Manage multiple learning projects from planning through implementation. 
  • Build strong relationships with stakeholders across the organization to ensure timely delivery of high-quality learning solutions. 
  • Share learning best practices and contribute to a culture of continuous improvement. 

Why Work at Symetra 

Here’s what some of our employees have to say about why they work at Symetra: 

“From day one, I felt welcomed and encouraged to bring my full self to work. Symetra truly lives up to its commitment to Diversity, Equity, and Inclusion—it’s more than just words here; it’s part of the culture.” – Whitney T., Talent Development  

“Just do it! Even if you feel like you may not be 100% qualified, apply. Sometimes we see potential in others that they can not see in themselves. You may be over qualified, or you may be the “something special” we are looking for to bring a unique, fresh approach to our company.” – Ruby S., Associate EDX Analyst 

What we offer you 

Benefits and Perks 

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. 

• Flexible full-time or hybrid telecommuting arrangements 
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% 
• Paid time away including vacation and sick time, flex days and ten paid holidays 
• Give back to your community and double your impact through our company matching  
• Want more details? Check out our Symetra Benefits Overview  

Compensation 

Salary Range: $79,900 – $133,200 plus eligibility for annual bonus program  

Who You Are 

• 4+ years of relevant experience in learning and development, instructional design, training, or a related field required. 
• Hands-on experience designing and developing learning solutions, instructional materials, or training programs required.  
• Knowledge of instructional design methodologies, adult learning principles, and learning technologies required.  
• Experience working with a Learning Management System (LMS) and e-learning authoring tools such as Articulate 360 Rise, Storyline, Scribe or Synthesis required.  
• Strong project management, communication, and stakeholder partnership skills. 
• Ability to manage multiple priorities and work independently in a collaborative environment. 
• High school diploma or equivalent required; bachelor’s degree or equivalent combination of education and experience preferred. 
• Experience working in financial services or insurance industries is preferred.  
• Professional certifications in learning, instructional design, talent development, or project management are a plus. 

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products–and operate our company–to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers 

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Please review Symetra’s Remote Network Minimum Requirements:

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees’ internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC’s definition of “broadband.”
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you’ll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra’s standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. 

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered