Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer: 

• Competitive salary bonus plan
• Paid vacation/holidays/sick time 
• Comprehensive benefits package including 401K, medical, dental, and vision care 
• On the job/cross training opportunities 
• Encouraging and collaborative team environment 
• Dedication to safety through our Zero Harm policy 

What You Will Do

Johnson Controls is seeking a Learning Experience Designer to join our Commercial Sales Learning team. In this role, you will design and develop engaging learning experiences that help commercial sales professionals build capability, improve performance, and drive business results.

You will partner with business leaders, subject matter experts, and learning professionals across the globe to create innovative solutions that support sales enablement initiatives. From needs analysis through evaluation, you will leverage instructional design expertise, creativity, and project management skills to deliver impactful learning programs that support organizational goals.

This role offers an exciting opportunity to influence sales performance, contribute to business growth, and help create learning experiences that drive measurable results.

How You Will Do It

• Design and develop engaging learning solutions, performance support tools, and sales enablement programs for global audiences.
• Conduct learning needs analyses and translate business requirements into effective learning strategies.
• Apply instructional design methodologies, adult learning principles, and performance consulting practices to create impactful learning experiences.
• Lead projects through the full development lifecycle, including analysis, design, storyboarding, development, implementation, and evaluation.
• Collaborate with business leaders, subject matter experts, program managers, and fellow learning professionals to build high-quality solutions.
• Serve as an internal consultant to identify performance gaps and recommend learning and non-learning solutions.
• Utilize project management skills to deliver learning initiatives on time and aligned with business objectives.
• Develop measurement and evaluation plans that assess learning effectiveness and business impact.
• Research and incorporate emerging learning technologies, trends, and best practices into program designs.
• Support a collaborative global team environment that promotes innovation, knowledge sharing, and continuous improvement.

What We Look For

Required Qualifications

• Bachelor’s degree in Instructional Design, Educational Technology, Education, Business, Social Sciences, or a related field.
• 2+ years of experience designing and developing learning solutions.
• Demonstrated knowledge of instructional design methodologies, including ADDIE and adult learning principles.
• Strong written, verbal, and presentation communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience collaborating with business stakeholders and cross-functional teams.
• Strong problem-solving skills and a customer-focused mindset.

Preferred Qualifications

• Experience supporting commercial, sales, or revenue-generating organizations.
• Knowledge of evaluation methodologies, including the Kirkpatrick Model.
• Experience designing learning solutions for global audiences.
• Familiarity with learning technologies, performance support tools, and digital learning platforms.
• Experience measuring business impact and learning effectiveness.
• Sales enablement or sales training experience.

What You’ll Bring

• Creativity and the ability to develop innovative learning experiences.
• Flexibility and adaptability in a changing business environment.
• Strong attention to detail and commitment to quality.
• A collaborative approach and ability to build relationships across functions and regions.
• Curiosity and a passion for continuous learning and emerging technologies.
• Professionalism, integrity, and a positive attitude.
• An ambition to drive results and make a meaningful impact on the business.

Why Join Johnson Controls?

As a member of the Commercial Sales Learning team, you will have the opportunity to influence sellers, sales managers, and sales leaders around the world. Your work will directly contribute to key business outcomes such as sales effectiveness, quota attainment, secured volume, and revenue growth. You’ll collaborate with talented colleagues globally while helping advance solutions that create smarter, healthier, and more sustainable buildings.

If you’re passionate about learning, performance improvement, and enabling sales success, we’d love to hear from you. Apply today and tell us what unique perspective and experience you would bring to our team.

Location: Midwest and East Coast candidates preferred; open to remote talent in Eastern/Central time zones.

Hiring Salary Range: $85,000-$115,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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