Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Manager, Learning Design & Development leads the team responsible for the creation of high-impact, scalable learning experiences that advance business goals and elevate employee performance. This role builds individual and team capability responsible for use of emerging technologies, including AI, to enhance learning design efficiency, learner experience, and business impact. They ensure all solutions reflect best practices in human-centered design, accessibility, and measurable outcomes and drives continuous improvement across the learning design lifecycle. As an expert in learning design, the manager will also contribute directly to the design, development and curation of learning experiences. This leader will play a key role in advancing AI literacy across our learning ecosystem, using AI as both a design partner and a learning partner in service of performance and growth.

Key Duties

• Lead the learning design lifecycle (Intake & Discovery through Measurement & Continuous Improvement), owning requirements, design blueprints, instructional standards, and overall quality.
• Integrate AI-enabled tools and practices into the learning design lifecycle to accelerate analysis, design, development, personalization, and iteration while maintaining quality, accessibility, and human-centered standards.
• Build AI literacy within the Learning Design & Development team through coaching, shared practices, and experimentation informed by enterprise guidance and ethical standards.
• Seek and implement workforce AI capability building, ensuring employees develop the skills and confidence to effectively leverage AI tools in their day-to-day work.
• Lead governance checkpoints aligned to the People Team Collaborative Operating Model (requirements, sign off, design approval, pilot/beta, sign off) to confirm alignment, readiness, risk mitigation, and measurable success criteria.
• Partner with the Director, L&D and stakeholders to translate objectives into learning outcomes and success metrics, integrating feedback into future cycles.
• Institutionalize human-centered, inclusive, and accessible design practices, templates, and design patterns across teams.
• Coach, mentor, and develop Experience and Instructional Designers, establishing review cadences, peer design critiques, and feedback loops from pilots and delivery.
• Use impact data and learner insights to drive iteration, maintain maintenance roadmaps, and sunset or refresh content as needed.

Job-Specific Experience, Education & Skills

Required

• 5 years of learning experience, instructional design or related discipline.
• 2 years of leadership experience.
• Bachelor’s degree in Instructional Design, Learning Science, Education, UX, or related field; or 2 additional years of relevant experience/training in lieu of a degree.
• Expertise in adult learning theory, design thinking, accessibility, portfolio and project management, and stakeholder engagement.
• Demonstrated curiosity and capability in applying emerging technologies, including AI, to improve learning design and learner outcomes.
• Strong knowledge of digital learning tools and experiential learning techniques.
• Proficiency with eLearning authoring tools (e.g., Articulate, Rise) and collaboration/design tools.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• ATD CPLP/CPTD certification.
• SCORM/xAPI experience and data-driven evaluation (e.g., Kirkpatrick, ROI).

Job-Specific Leadership Expectations

• Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
• Demonstrate cross-functional influence, change leadership, and executive presence in governance and stakeholder forums.

Salary Range

$120,400 – $180,600 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Regulatory Information

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To implement this policy, we will:

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;

(2) Ensure that employment decisions are based only on valid job requirements; and

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations

Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

Apply by 7:00 PM Pacific Time on 5/26/2026

FLSA Status Exempt

Employment Type Full-Time

Regular/Temporary Regular

Location Renton – Global Training Center

Job Locations USA-WA-Renton

Requisition ID 2026-18793

Category Corporate & Operations