About the Role:

The Sr L&D Manager defines, maintains, and enables adoption of enterprise learning standards while owning the governance, quality, and lifecycle of learning content across CBRE, including the skills and career pathing management executed via the LMS.

This person ensures learning content is high quality, consistent, compliant, and aligned to enterprise priorities, while enabling flexibility for business specific needs. It provides the guardrails and editorial judgement required to scale learning safely and credibly — particularly as AI enabled content creation and curation become more prevalent.

The role leads a team focused on two key objectives, to include: content team that sets standards, governs decisions, and develops or curates select enterprise content where it adds value, and a team focused on skills models to ensure learning is consistently mapped to skills and career pathways in the LMS.

What You’ll Do:

• Define and maintain enterprise learning standards, principles, and quality frameworks, setting clear expectations for design, modalities, branding, accessibility, and overall learner experience.
• Act as the enterprise steward for “what good looks like” in learning at CBRE, ensuring standards are practical, proportionate, and enable consistency without over-engineering.
• Own the learning governance model, including decision rights, approval processes, and escalation paths, while clearly defining where enterprise standards apply versus where segments have flexibility.
• Provide transparent frameworks, templates, and guidance that enable faster decision-making, reduce duplication, and drive consistency across the learning ecosystem.
• Own the enterprise learning content strategy, including build / buy / curate principles and oversight of third-party content selection, integration, and usage.
• Govern the full content lifecycle—intake, prioritization, creation, curation, refresh, and retirement—ensuring content is reusable, on-brand, skills-aligned, and fit for global use.
• Lead a small central team responsible for enterprise content development/curation and skills management, including skills frameworks, mapping, and career pathway logic within the LMS.
• Oversee skills and career pathing to ensure alignment with enterprise skills models and maintain coherent, up-to-date pathways supported by LMS data and insights.
• Enable the safe, effective use of AI in learning by defining guardrails, quality standards, and controls, while balancing speed and innovation with risk, accuracy, and brand integrity.
• Partner with Digital & Technology, Legal, and People Governance to align on AI, compliance, and policy requirements, translating these into practical learning standards.
• Ensure all learning content and delivery meet regulatory, compliance, audit, and risk requirements, maintaining audit-ready documentation without unnecessary burden.
• Anticipate emerging trends (e.g., AI, accessibility, data) and evolve standards and practices accordingly
• Partner with segment Talent and Learning leaders to drive adoption, enabling speed within guardrails and positioning the function as an enabler rather than a blocker.
• Provide consultative support to the business and L&D teams on learning needs, content strategy, and eLearning solutions (including custom and off-the-shelf content).
• Use data, quality reviews, and learner feedback to continuously improve standards, content, and pathways, identifying opportunities to simplify, modernize, or retire learning assets.

What You’ll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree
• 7 years experience in training, human resources, L&D, or Talent Management with experience (5+ years) designing and administering education and training programs.
• Experience in CornerStone required.
• Experience in Articulate required.
• Proven experience in learning content, governance, standards, or quality roles.
• Experience operating in a complex, global organization.
• Strong understanding of learning design, learner experience, and content quality.
• Familiarity with AI enabled content creation and associated risks and controls.
• Technical expertise with learning platforms; 5+ years’ experience administering an LMS (e.g., catalogue/configuration, roles/permissions, reporting, and integrations) is beneficial.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr L&D Manager position is $120,000 annually and the maximum salary for the Sr L&D Manager position is $150,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).