By joining Sedgwick, you’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Training Consultant

In order to be considered for this position, you have to have prior WC experience in both Telephonic Case Manager and Field Case Manager experience along with an RN licensure.

Primary Purpose:  

To train, organize, develop and deliver core curriculum; to maintain a schedule of regularly delivered training in each assigned areas; and to ensure high quality training is delivered supporting internal and external client needs.  Designs training plans and materials; and organizes and conducts training programs for applicable business units.

Are You An Ideal Candidate?

We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.

Essential Functions And Responsibilities

• Develops and designs training materials and programs in both classroom and web-based environments.
• Delivers training program that meets, supports, and incorporate business needs, objectives, strategies, and policies.
• Identifies the present and future needs of training classes and existing colleagues after analysis of overall course framework.
• Creates and maintains assessment and evaluation tools used consistently for internal users.
• Maintains product knowledge, industry knowledge, and familiarity with claims management internal processes.
• Acts as liaison between the business units to deliver effective curriculum and training programs that achieve the defined learning and business objectives.

Additional Functions And Responsibilities

• Performs other duties as required.
• Supports the organization’s quality program(s).
• Travels as required.

Education & Licensing

Bachelor’s degree from an accredited college or university preferred.

Experience

Six (6) years of experience in claims management system or equivalent combination of education and experience required to include two (2) years training experience including presentations and Microsoft related products experience.

Skills & Knowledge

• Excellent knowledge of Adult Learning and blended learning methodologies
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Excellent problem-solving skills
• Ability to provide blended learning opportunities for colleagues
• Ability to link content and delivery of cross-functional subjects
• Ability to conceptualize, plan and initiate appropriate action
• Ability to manage multiple projects and set priorities
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

Work Environment:

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: 

Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  

Computer keyboarding, travel as required

Auditory/Visual:  

Hearing, vision and talking

Taking Care Of You By

• Offering a blended work environment.
• Supporting meaningful work that promotes critical thinking and problem solving.
• Providing on-going learning and professional growth opportunities.
• Promoting a strong team environment and a culture of support.
• Recognizing your successes and celebrating your achievements.
• Thrives when everyone is working towards the same vision/goals.
• We offer a diverse and comprehensive benefits package including:
  • Three Medical, and two dental plans to choose from.
  • Tuition reimbursement eligible.
  • 401K plan that matches 50% on every $ you put in up to the first 6% you save.
  • 4 weeks PTO your first full year.

Next Steps

If your application is selected to advance to the next round, a recruiter will be in touch.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

About Organization

Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.