Job Summary

The Training Specialist Supervisor is responsible for leading a small team of training specialists who design and produce engaging digital learning experiences through video graphics, job aids, and other multimedia solutions. This role combines people leadership with hands-on multimedia development expertise. This position reports to the Associate Director of Training and Development within Financial Services and will be part of a larger training team that designs, develops, and implements finance-related training programs for university staff and faculty.

The ideal candidate combines expertise in developing multimedia and interactive learning experiences with strong leadership and mentoring skills. This role provides coaching, mentoring, and professional development support to other training specialists, helping establish design standards, improve team capabilities, and promote multimedia best practices. The individual selected for this role will manage team workload, project assignments, and resource allocation to ensure timely delivery of learning solutions.

In addition to supervising day-to-day operations, the successful candidate will personally develop high-quality multimedia content, including microlearning courses, videos, graphics, job aids, interactive resources, and digital learning assets. This position requires a strategic learning professional who can balance leadership responsibilities with multimedia production work, while ensuring learning solutions are aligned with learner needs.

This is a full-time hybrid position that requires onsite work three days a week in Salt Lake City, Utah.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities

Leadership & Team Development

• Supervise, coach, and develop a team of Training Specialists and multimedia learning professionals.
• Conduct regular one-on-one meetings, performance reviews, and development planning conversations.
• Support onboarding and development of new team members.
• Monitor team workload, resource allocation, and project priorities.
• Review team deliverables and provide constructive feedback to ensure quality and consistency.
• Identify opportunities to improve team processes, standards, templates, and development practices.

Multimedia Development & Content Creation

• Utilize learning technologies, authoring tools, and multimedia resources to create engaging and accessible content, such as instructional videos, graphics, infographics, GIFs, and other digital assets.
• Develop interactive learning experiences, including scenario-based activities and simulations, using e-learning authoring tools.
• Collaborate with instructional designers, subject matter experts, stakeholders, and training team members to define project requirements, establish deliverables, and meet deadlines.
• Translate complex policies, procedures, systems, and concepts into accessible visual explanations, scenarios, and learning activities.
• Ensure multimedia materials support established learning objectives and are appropriate for the intended audience.
• Incorporate accessibility features, including captions, transcripts, appropriate color contrast, and other accessible design practices.
• Provide recommendations on appropriate multimedia formats and visual approaches based on project goals, audience needs, and available resources.
• Manage multiple projects and competing priorities while maintaining attention to detail and production quality.
• Contribute to the continuous improvement of multimedia development processes, templates, and standards.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Preferences

• Bachelor’s degree in multimedia design, graphic design, digital media, instructional technology, communication, educational technology, or a related field; or equivalency.
• Experience leading learning and development teams.
• Experience developing multimedia content for employee training, professional development, higher education, or corporate learning environments.
• Experience creating animated explainer videos, instructional videos, infographics, and microlearning modules.
• Experience with e-learning authoring tools, such as Articulate Storyline, Articulate Rise, Adobe Captivate, or similar platforms.
• Experience with graphic design and multimedia software, such as Adobe Creative Cloud applications, including Illustrator, Photoshop, Premiere Pro, or After Effects, or comparable tools.
• Experience using animation platforms, such as Vyond, or similar tools for creating instructional videos and scenario-based learning content.

Position Details

• Requisition Number: PRN46771B
• Job Title: Employee Training & Development Management
• Department: 02520 – Service Delivery & Training (VP Area: President)
• Track Level: M2 – Senior Supervisor
• Standard Hours per Week: 40 (Full Time, Day shift)
• Pay Rate Range: $70,000 – $75,000 DOE
• Type: Benefited Staff

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.