At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we’ve seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world’s leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

As the Field Training Specialist for Factor_, you will be responsible for developing and executing onboarding and recurring training programs for all new and existing team members from our hourly team members to senior leadership. You have the autonomy to identify training gaps and develop a plan of execution to ensure all employees are operating at their full potential.

Key Responsibilities and Job Elements

• Facilitate large group and individual level training covering a range of technical, operational, and/or management areas that will include lectures, demonstrations, meetings, and workshops.
• Partner with department leaders to identify and prioritize technical and skills gaps, while partnering with subject matter experts to learn the standard process/behavior for department roles.
• Perform administrative functions necessary to document training programs and track employee training and progress.
• Manage technical training events including arrangement of equipment procurement, room reservation, and facilities requests.
• Evaluate effectiveness of training programs for incorporation of taught skills and techniques into employee work behavior and revise accordingly.
• Communicate and work with managers and supervisors to coordinate and schedule training.
• Drives the execution of all learning related audits and supports any operational audit initiatives.
• Tracks performance and supports any identified retraining opportunities.
• Audits Powered Industrial Equipment Training program and trainer standard work.
• Act as lead and provide guidance to Ops Trainers.

Additionally your are able to…

• Implement and evaluate training plans, curricula, and methodology.
• Communicate effectively both written and verbal, and to listen, question, interpret, and clarify.
• Present complex information and respond to questions from a variety of audiences.
• Solve practical problems and detect or identify training problems proactively.
• High attention to detail, outstanding organizational skills, and the ability to manage time effectively while delivering high -quality results in a fast paced environment.
• Work flexible schedule including nights, weekends and some holidays.
• Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented

Basic Qualifications

• Associate Degree with 4+ years of professional experience in technical training in a regulated environment or Bachelor’s degree with 2+ years of professional experience in technical training in a regulated environment.
• Have excellent communication, presentation, facilitation skills, and the ability to coach others.
• Advance skills with computer hardware and software.
• Advance skills in Microsoft Suite and Google Suite.
• Experience in warehouse, distribution or fulfillment center enviroment.

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Illinois Pay Range

$61,500—$69,200 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action – from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it’s like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com.
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com