Quick Service Operations Trainer (Facilitator + Curriculum Developer Required)

Location: Savannah or Myrtle Beach

Position Type: Full-Time

Travel: Local travel between restaurant locations required

To Apply: 

To apply for this role email your resume & cover letter to debrasieghart@cowabungainc.com

About the Role

We are seeking a professional trainer—not a restaurant manager who has trained on the side—to lead facilitation and curriculum development across multiple restaurant locations.

This role is ideal for someone who has formally trained teams in a restaurant environment, built structured training content, and thrives delivering engaging, high-impact sessions in fast-paced, multi-unit operations.

Key Responsibilities

• Deliver structured, instructor-led training in both classroom and in-store environments
• Facilitate sessions on:
  • Operational procedures
  • Food preparation and quality standards
  • Guest experience and service excellence
  • Food safety and sanitation
• Design and develop training curriculum, including:
  • Facilitator guides
  • Participant materials
  • Job aids and SOP-based training tools
  • Basic assessments or certification checkpoints
• Ensure training programs are consistent, repeatable, and scalable across locations
• Partner with operations leaders to identify training gaps and performance needs
• Provide on-the-floor coaching to reinforce training and drive behavior change
• Support new store openings, retraining initiatives, and rollout of new programs
• Track training completion and effectiveness

Required Qualifications (Non-Negotiable)

• 2+ years of dedicated training experience in a restaurant or quick service environment
• Proven experience as a facilitator leading group training sessions (not just one-on-one training)
• Demonstrated experience creating or contributing to training curriculum/materials
• Experience working in a multi-unit restaurant environment
• Ability to translate operations into clear, structured training content
• Strong communication, presentation, and engagement skills

This Role Is NOT For

• Restaurant managers who occasionally trained team members
• Candidates without formal facilitation experience
• Individuals without experience creating structured training materials

Preferred Qualifications

• Experience in high-volume quick service or fast-casual brands
• Exposure to LMS platforms or structured training systems
• Experience supporting new store openings or multi-location rollouts

What We’re Looking For

• A true trainer who owns the room and drives engagement
• Someone who can both build the content and deliver it effectively
• High energy, organized, and detail-oriented
• Passion for developing people and improving operational performance

Why Join Us

• Opportunity to influence training across multiple locations
• Hands-on role with both design and delivery ownership
• Growth potential within a multi-unit organization