Panera Bread

Job Purpose

This strategic role leads the design and development of engaging, inclusive, and effective learning experiences across multiple formats—including eLearning, video, photography, and other multimedia assets. The Senior Manager collaborates with subject matter experts, instructional designers, and creative teams to deliver impactful training solutions that align with Panera’s business goals and values. This role also champions innovation, data-driven decision-making, and continuous improvement in learning design.

Duties & Responsibilities

• Serve as lead instructional designer for cross-functional working groups.
• Design end-to-end learning strategies using instructional design theories and methods.
• Develop multimedia learning assets including interactive eLearning, gamified content, video, photography, and audio.
• Collaborate with SMEs and cross-functional teams to ensure content relevance and effectiveness.
• Manage all stages of multimedia production: conceptualization, scheduling, production, and delivery.
• Evaluate learning effectiveness using data and learner feedback; iterate based on insights.
• Stay current with emerging technologies and trends in instructional design and media production.

Skills & Competencies

• Strategic thinking and planning
• Instructional design and content creation
• eLearning development
• Multimedia production and editing
• Project management and prioritization
• Collaboration and relationship-building
• Written and verbal communication
• Data analysis and learning evaluation
• Technological fluency with media tools and LMS platforms

Qualifications

• Bachelor’s degree in Instructional Design, Media Production, Communications, or related field.
• 5+ years of experience in instructional design, media production and eLearning development
• Demonstrated success in designing and delivering multimedia learning content
• Mastery of Microsoft Office, Adobe Creative Suite, and rapid authoring tools (e.g., Articulate 360)
• Experience with learning management systems (LMS)
• Strong organizational and time management skills
• Emotional intelligence and interpersonal skills
• Ability to lift up to 50 pounds and transport media equipment

Working Conditions

This is a hybrid role is based in the Newton, MA Support Center. Occasional overnight travel is required.

Competitive Pay $104,942 – $125,930 annually

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Newton Support Center