Job Description
We are seeking an Associate Manager, Learning to create modern, brand-aligned learning experiences that empower our Restaurant Team Members. In this role, you’ll collaborate with cross-functional teams, identify performance gaps, and develop training solutions that boost confidence and consistency across our restaurants.
Responsibilities
- Partner with global markets and cross-functional teams to identify training needs and performance gaps.
- Translate business goals into clear, adult-learning-focused objectives.
- Design mobile-friendly, engaging learning experiences that support busy workflows.
- Create brand-aligned training assets, including eLearning, video, and interactive content.
- Ensure learning aligns with global brand standards for consistent execution.
- Utilize L&D tools for content creation and enhancement.
- Analyze performance data and learner feedback to refine training solutions.
- Recommend innovative, tech-forward approaches, including gamification.
- Build strong, collaborative relationships across Pizza Hut globally.
- Manage multiple projects, maintaining strong communication and organization.
Qualifications
- 4+ years of experience as an Instructional or Curriculum Designer, preferably in the restaurant/retail or franchise industry.
- Ability to quickly learn and adopt new authoring tools and technologies.
- Experience in developing blended learning programs and eLearning content.
- Strong communication skills for diverse audiences, both written and verbal.
- Demonstrated organizational, problem-solving, and multitasking abilities.
- Creativity and attention to detail in designing high-impact learning experiences.
- Interest in learning technology, gamification, and innovative instructional methods.
- Advanced degree in adult education or instructional technology is preferred.
- Familiarity with LMS/LCMS platforms is an asset.
- Strong project management experience is advantageous.
Salary Range: $107,800 to $114,030 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we’ll consider the successful candidate’s location, experience, and other job-related factors.
About Pizza Hut
About Organization
Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), was founded in 1958 in Wichita, Kansas, and is a global leader in the pizza category with nearly 20,000 restaurants in more than 110 markets and territories. The brand has earned a reputation as a trailblazer in innovation with the creation of icons like Original® Pan and Original® Stuffed Crust pizzas. In 1994, Pizza Hut pizza was the very first online food order, and today Pizza Hut continues leading the way in the digital and technology space with over half of transactions worldwide coming from digital orders. Leveraging its global presence, Pizza Hut also works to positively impact restaurant employees, the communities they serve and the environment through commitments across three priority areas: More Equity, Less Carbon and Better Packaging.
